Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are seeking an experienced and strategic Senior Manager, Commercial Communications to lead the development and execution of our commercial communications op model and strategy. This role will be responsible for shaping how our brand and commercial initiatives are communicated across all commercial enablement channels, ensuring alignment with business objectives and commercial stakeholders needs. You will help build and oversee a high-performing team, work cross-functionally across solutions, and play a critical role in driving market impact and business growth through compelling, coordinated communications. What You´ll do on a Typical Day: + Design, develop, and implement a comprehensive solution-agnostic commercial communications framework to best support business priorities and growth targets. + Translate business objectives, change initiatives and product priorities into integrated communication plans across sales, account owners and other commercial teams. + Identify key narratives, messaging pillars, and positioning frameworks that will equip commercial teams to drive sales growth, improve efficiency, help the team adapt to change and foster a cohesive go-to-market strategy. + Act as a strategic communications partner to Product, Commercial, Marketing, to ensure message consistency across all touchpoints. + Manage the production of communication assets such as ad-hoc communications, IMRs, newsletters and build capacity within the team to scale communication support across a growing initiatives portfolio. + Champion a consistent voice and tone across customer-facing communications. + Ensure alignment and integration of messaging across different product lines and regional markets. + Foster a collaborative team culture that emphasizes strategic thinking, creativity, and accountability. + Define data driven KPIs and regularly assess the effectiveness of communication strategies and refine messaging, formats, and channels for maximum impact. What We´re Looking for: + Proactive, strategic thinker with a commercial focus, a hands-on approach and the ability to develop go-forward plans for managing change and communications initiatives. + Vision and confidence to drive and push for excellence and best practice within a newly established team. + Experience and understanding of the complexities in communicating to colleagues in a global, matrixed organization and a strong ability to write well, quickly and accurately, translating complex ideas into engaging content that resonate with your audiences. + Resilience and flexibility; you’re a self-starter who enjoys driving simplicity into a fast faced, high growth environment. + Team management experience is a plus. **Location** London, United Kingdom **The #TeamGBT Experience** Work and life: Find your happy medium at Amex GBT. + **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. + **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/Additional%20Disclosures%20in%20Accordance%20with%20the%20LA%20County%20Fair%20Chance%20Ordinance.pdf?version=2) for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . **What if I don’t meet every requirement?** If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/)