Job Description Job Purpose The Soft Commodities team at the Intercontinental Exchange is responsible for the operations and development of the London Cocoa, Robusta Coffee, White Sugar and UK Feed Wheat contracts. The team ensures that the certification, storage and transfer of commodities for the London contracts are processed in accordance with Exchange Rules, and work with market participants, internal stakeholders and regulators to maintain and develop the terms of those contracts. As a member of the team you will be involved in all aspects of operations and product development, and be expected to pitch-in wherever necessary. Responsibilities Contribute effectively to the all aspects of the operations of the ICE London soft commodity contracts Work with product advisory committees and market participants to maintain and develop contract terms in line with underlying market trends, developments and the regulatory landscape Work closely and effectively with other stakeholders across ICE in order to deliver updated contract terms, new products and services Handle client enquiries; identify, manage and build customer relationships Manage numerous administrative tasks including maintenance and development of the proprietary system IFEU Guardian for inventory, warehousekeeper and delivery management Run the physical delivery process; engage with other ICE functions to ensure orderly deliveries Draft written communications for internal and external release Visit/inspect/audit warehousekeepers when required Undertake project work as and when required Knowledge and Experience Proven experience with soft commodities and/or futures markets Experience in Cocoa, Coffee, Sugar or Wheat would be an advantage Educated to a degree level in a relevant discipline or equivalent experience; Excellent verbal and written communication skills Good knowledge of Microsoft package especially Excel and PowerPoint; Strong analytical and organizational skills with acute attention to detail Position will involve some travel and work outside of normal business hours Schedule This role offers work from home flexibility of one day per week.