Job Description:
Why Choose Us?As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
We are currently seeking an innovative recovery professional to serve as a Senior Community Recovery Manager for the Hurricane Helene and Milton Long-Term Recovery Operation in Georgia and South Carolina. This is a term-limited, benefits eligible position expected to last through September 2026, with the opportunity to extend based on business need. This is a hybrid position based in either Georgia or South Carolina, frequent travel to impacted communities will be required.
Helene made landfall in the Florida Big Bend on Thursday, September 26, 2024, before continuing northward and weakening across Georgia, northwest South Carolina, western North Carolina, eastern Tennessee, and Kentucky. Helene brought devastating wind damage and catastrophic flash flooding to these areas before merging with an upper level low centered over the Tennessee and Ohio Valleys. The American Red Cross will be standing up a long-term recovery field structure across Florida, Georgia, and South Carolina to provide recovery programming and services to individuals, households, and communities affected by the hurricanes.
The Hurricane Helene Long-Term Recovery Senior Community Recovery Manager reports to the Director, Long-Term Recovery and serves as the Community Recovery leader in an assigned geography when a Recovery Program is implemented post-disaster. The Senior Manager manages the implementation of the community recovery program, which includes acting as a convener, facilitative leader, and problem solver in recovery efforts in the impacted communities. The Senior Manager will utilize an established strategy to develop and/or participate with Long Term Recovery Groups, Unmet Needs committees, and other coalitions of community leaders and stakeholders that will then identify and act on recovery priorities.
Responsibilities
Direct, coordinate, manage and support Georgia and South Carolina community recovery staff. Produce plans and reports as required.
Supporting the grants, individual resilience, preparedness efforts to maximize reach and impact in vulnerable communities.
Working in partnership with community leaders and stakeholders to
Conduct community assessments to understand the impact of the storm, response and recovery efforts to date, and assess the gaps between needs and resources;
Conduct strategic planning for community recovery interventions and facilitate meetings and broker action among multiple community sectors;
Manage and direct outreach activities such as establishing contacts and attending community meetings;
Direct the establishment and maintaining effective working relationships with community agencies, schools, businesses, various levels of government and the public;
Monitoring progress through collecting data– both qualitative and quantitative.
Ensure that American Red Cross and partner services are available to diverse communities.
Communication and coordination of external activities with internal Red Cross departments (Disaster Cycle Services, Service to the Armed Forces, Chapter Executive Directors, etc.) to ensure a common operating picture is shared.
Other duties as assigned.
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Scope
Interpret and administer policies, process, and procedures that may affect sections and subordinate units.
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Qualifications
Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Management Experience: 3 years of supervisory or management experience.
Skills & Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated in-depth knowledge of program or service and ability to create presentations and develop training modules. Develop project plans, budgets, and strategies to achieve organizational goals. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Ability for planning, public speaking, project management and process improvement required. Must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation. Intermediate level proficiency with MS Office software, including Teams, Word, Excel, PowerPoint and Outlook. Ability to work outside of regular duty hours including nights and weekends. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under “steady-state” requirements. Ensure all American Red Cross finance policies and procedures are followed as related to the scope of work activity. Ability to work on a team.
Deployment Requirement: Disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Employees must meet all training and physical capacity requirements for deployment.
*Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
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Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work, retirement, getting healthy and more. With our resources and perks, you have amazing possibilities at the American Red Cross to advance and learn.
• Medical, Dental, & Vision Plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO + Holidays
• 401K with up to 5% Match
• Paid Family Leave
• Employee Assistance Programs
• Disability and Insurance: Short + Long Term
• Service Awards and Recognition
* LI-JG1
Apply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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