Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. 

Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa

Job Description

Summary

The European Consumer Solutions team is responsible for managing and optimizing Visa’s core products consisting of Credit, Debit and Prepaid solutions. The team also manages new capabilities aim at modernizing and transforming credential lifecycle and proposition management, which helps Visa issuers create differentiated core card propositions and stay relevant to evolving consumer needs in Europe. This team works closely with global and market-based Product teams to develop the right products and value propositions for a range of priority customer segments defined by the business across the region.  The team’s objectives are aligned closely to the Visa 2030 strategy and the European regional scorecard (including revenue and profitability outcomes), and the team requires individuals who bring a solutions-centric mindset with a strong focus on consumer insights, market-driven data, and best-in-class UX as we architect new solutions and Customer Value Propositions for EU clients and partners. 

This role reports to the Director of Consumer Segments and Propositions for Europe.

Qualifications

The Consumer Segments and Propositions team is a new team in the European Consumer Solutions team that closely aligns to several Visa 2030 strategic initiatives. This team’s overarching goal is to drive spend and penetration from our consumer segments by creating compelling propositions and best-in-class experiences. Responsibilities include, but are not limited to:

Assisting with the development and refresh of compelling customer value propositions (CVPs) across all affluent segments in Europe – with a focus delivering the right product features, differentiating benefits, and service levels across each tier of customer segmentsSupport Atlas Blue rollout in Europe: serve as overall project management lead, liaise with global team to meet project deliverables, manage executive updates/steercos, coordinate across multiple markets/clientsWork closely with Global Consumer Solution team to support key strategic initiatives (e.g. Atlas Blue, overall affluent) and ensure European strategy/programme, annual targets and reporting is aligned on an ongoing basisPartner with Director of Consumer Segments and Propositions and client/cluster, Innovation teams on a range of key initiatives, e.g. fast-track pilots, creating/executing Pan-European affluent benefits strategy, identify new business opportunities, win RFPs, provide ongoing support in this key segmentSupport client discussions, where required, on our Visa 2030 Affluent strategy (e.g., customer understanding, narrative, premium content, and commercial product strategy)Monitor, track and provide regular reporting on key performance indicatorsSupport key priorities and initiatives from both Global and European leadership as requiredAs requirements of this role evolve, adapt to growing needs of the team and broader products organisation

 

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.