Job Summary

Job Description

What is the opportunity?  

Reporting to the Director, Communications Centre of Excellence, Personal Banking and Commercial Banking (PB&CB), the Senior Manager will play an important role in engaging, informing and inspiring PB&CB employees. As part of a team of specialists, they will be responsible for managing a cross-platform editorial calendar, producing stories about how employees are delivering on business strategies, and amplifying enterprise initiatives. With expert-level writing skills and a keen eye for compelling narratives, they will help bring RBC’s Purpose and Values to life and build the connections that strengthen our culture and our ability to win as One RBC.

What will you do?  

Develop an editorial calendar and internal content strategy that incorporates both business-specific and enterprise priorities.Proactively seek out and deliver impactful storytelling that articulates how employees live RBC’s Purpose and work collaboratively to deliver exceptional client experiences.Write and produce content for a variety of internal platforms and channels (intranet, emails, newsletters, podcasts, etc.).Establish guidelines and best practices around content development and employee engagement  Collaborate closely with colleagues across business segments and functions and contribute to the success of RBC Brand, Marketing, Communications & Citizenship’s overarching goals, including instilling a strong One RBC culture.

What do you need to succeed?

Must-have  

Excellent communications skills – writing, editing, copywriting, as well as verbal and interpersonal with a strong attention to detailWell-honed ability to connect the dots and distill complex information into compelling narratives and collaborate fluidly with colleagues and partners to tell impactful stories7+ years of communications experience with a proven track record for building trusted relationships with colleagues and business leaders based on sound knowledge of the organization and its track record of delivering exceptional client experiences and succeeding in the marketplace.Strong project management and time management capabilities with an ability to prioritize and embrace changeStrong knowledge of internal communications channels and emerging trends and best practices

Nice-to-have 

Undergraduate degree/post-graduate certificate or equivalent in communications, public relations, journalism, English or related fieldChange communications knowledge or experienceSocial and digital media savvy, and a keen interest in financial services

What’s in it for you?  

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensationLeaders who support your development through coaching and managing opportunitiesWork in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging work

Job Skills

Communication, Content Development, Content Strategy, Decision Making, Editing English, Industry Knowledge, Internal Communications, Interpersonal Relationships, Knowledge Organization, Long Term Planning, Multi-Level Communication, Oral Communications, Organizational Communications, Storytelling, Time Management, Writing

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-07

Application Deadline:

2025-03-22

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.