Client Reference Code: 2025-49197

Are you a creative and driven leader? Do you have a passion for driving customer satisfaction? Do you have in-depth knowledge of creative operations and project management? If so, you could excel as a Senior Manager, Creative Operations - Residential at Spectrum.

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice. Our Senior Manager, Creative Operations - Residential plays an essential role in optimizing workflows, enhancing efficiency, and ensuring seamless collaboration across media, sales, and product teams.

BE PART OF THE CONNECTION

As a Senior Manager, Creative Operations - Residential you will drive budgeting, oversee Residential affairs, manage talent hiring and onboarding processes, develop operational tools, and provide functional expertise within the creative organization. You’ll work on a high-performing, collaborative team that supports one another each and every day. It’s a career that develops as you do, with opportunities to grow.

WHAT OUR SENIOR MANAGER, CREATIVE OPERATIONS - RESIDENTIAL ENJOY MOST

Fostering a culture of collaboration, innovation, and performance excellence.Developing and streamlining hiring and onboarding processes for creative and operational talent to improve team integration and performance.Leading budgeting processes for creative operations to optimize resources and financial planning.Implementing strategic frameworks and tools to enhance operational efficiency and cost-effectiveness, workflow efficiency and team collaboration.Establishing best practices for project management and operational excellence within creative teams.Providing operational expertise and data-driven insights to support strategic decision-making.Reporting key operational metrics and identifying areas for continuous improvement.Partnering with media, sales, and product teams to align creative operations with business objectives.

You’ll actively and consistently supports all efforts to simplify and enhance the customer experience through the day-to-day management of an internal integrated creative team and overseeing Residential functions, ensuring compliance and alignment with creative initiatives. You must be resourceful, eager to learn and able to adapt to an ever-evolving work environment and industry. If you’re up to the challenge, you’ll find a rewarding and fulfilling career at Spectrum.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Experience: Experience in creative operations, business affairs, or project management 7 yearsEducation: Bachelor’s Degree in Marketing, Design, Design Management or related discipline; or equivalent experience and education.Technical skills: Strong expertise in budgeting, talent operations, and process development. Experience with creative project management tools and workflow optimization.Skills: Strong leadership, communication, and collaboration skills.Abilities: Can read, write, speak and understand English. Can manage multiple priorities in a fast-paced, dynamic environment.

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companySupportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideasLearning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic careerTotal Rewards:See all the ways we invest in you—at work and in life

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Job Code : MST607

2025-49197
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: HQ452 Business Unit: Marketing Zip Code: 06902

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.