Requisition ID: 217172

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

 

Please note we will be accepting applications until Wednesday, February 26, 2025.

 

As the Senior Manager, Credit Card Acquisition you will lead product centric acquisition initiatives including card and offer mix strategies, digital acquisition strategies, cross line of business initiatives to deepen customer relationships, profitability analysis, and acquisition related process optimization.  As part of the broader Credit Cards team, this Senior Manager will play an integral role in delivering new accounts and driving P&L revenue growth. The incumbent will report directly to the Director, Credit Cards.

 

Is this role right for you? In this role you, will:

 

Create new opportunities to deepen relationships with bank clients by effectively acquiring new credit card accounts alongside other bank products

Define and project manage key initiatives, providing oversight for interconnected work packages with cross-functional partners such as Retail Customer Growth, Risk, Operations, and Finance.

Identify and implement solutions to maximize the acquisition funnel from application through to card issuance

Partner with internal stakeholders to assess and optimize the profitability of acquisition through business cases, card product mix, channel mix (with an emphasis on digital), and monitor downstream performance

Actively manage the cards' new account forecasting planning calendar for the year on behalf of the product team and in conjunction with internal partners.

Lead effective business routines to gain alignment on core acquisition strategies, monitor performance, engage shareholders, and drive strategic initiatives

Develop and maintain departmental research associated with competitive new card acquisition offers and strategies

Regularly communicate trends and insights to the product team for input into strategy planning.

Leverage insights into acquisition planning in conjunction with cross-functional partners

Cultivate a client-obsessed culture that leverages analytics and data for decision-making, deepening client relationships, and utilizing broader Bank resources

Foster a coaching mindset and effectively communicate strategic vision, values, business strategy, and team principles

Direct day-to-day activities consistent with the Bank’s risk culture and appetite statement, communicating these throughout the team.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

Post-secondary education; MBA or other Graduate degree is a plus

Strong understanding of the credit card business, acquisition or relevant experience

Working knowledge of digital and marketing methodologies

Several years of progressive experience in Payments, Card Product Management and/or Acquisition and Sales roles preferred

Excellent written and oral communication skills, especially in delivering compelling business cases and presentations

Strong capability in crafting effective executive-level communications and presentation materials

Proven project management, collaboration, and relationship management skills

Exceptional interpersonal skills and the ability to work effectively at all organizational levels.

Adept at navigating a multifaceted global organization to secure resources, information, and consensus with determination and creativity

Outstanding facilitation, and structured problem-solving skills, particularly in ambiguous situations

Strong financial acumen and analytical mindset

Recognized as a resilient and empathetic team leader who inspires a results-oriented, client-centric culture

 

Location(s):  Canada : Ontario : Toronto 

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.  

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.