Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.Role SummarySplunk is the leader in big data, machine learning analytics with a significant presence in the cyber security market. We are seeking a Sr. Manager, Customer Trust within our Splunk Global Security (SGS) group. This role requires a people leader who is passionate to hire, train, manage assignments, and develop talent within your team. The Senior Manager of Customer Trust will be responsible for leading the security response to customer initiated RFP/RFI's, sales security inquiries, and customer audit engagements. The position is also responsible for performing security documentation management and ensuring the industry-best approach to customer security engagements.Meet the Global Security TeamAre you ready to out-engineer, out-execute and out-pivot the adversaries with a world-renowned security leader? Our team of problem solvers and security engineers collaborate with teams across Splunk to address urgent issues, investigate open source vulnerabilities, elevate the internal customer experience, and more. Learn more about the team, meet our leaders, and hear more from our Splunk security experts at splunk.com/careers/splunk-global-security.What you'll get to doYou are a people leader who is passionate about developing a world class function by hiring and developing top talent.You are an authority in Security Compliance, Sales Support, and Audit Engagements.You are capable of communicating effectively to technical and non-technical teams within and outside the organization.You are proficient in developing and maintaining technical documentation through a repeatable process.You are skilled in conducting cross-functional audits and assessments, while tracking and influencing action.You have experienced in building and delivering security presentations.You will develop dashboards and metrics to represent the customer trust program performance for cross-functional partners and executive management.You will be a key force for security program maturation within the security team and with business partners.You will design and implement a technology and data-driven approach to ensure the security processes are efficient, scalable and repeatable.You will bring a strong commitment to partnerships with leaders across the enterprise to engage and influence toward resolution .Must-have QualificationsMinimum seven (7) years of proven experience in a security governance, risk, compliance, or audit leadership role; including two (2) years of accountability leading a security program.Minimum three (3) years experience as a people leader with responsibility to manage a team.Current knowledge of information technology processes and controls along with a deep understanding of one or more of the following security control frameworks; ISO, NIST, UCF, Cloud Security Alliance (CSA), CIS Controls.Experience working with Enterprise GRC management platforms (Archer, ProcessUnity, OneTrust, ZenGRC, ServiceNow, etc.)At least one current professional certification is required, such as CISM, CISSP, CRISC, CISA, or GIAC.Experience and knowlege of security audit concepts - policies, control frameworks, sampling/testing, US and International laws and regulations.Knowledge and understanding of concepts and regulations - SOC2, GDPR, ISO, etc.Excellent written and verbal interpersonal skills.Highly organized, self-starter with the ability to work individually, within a team, and partner with external customers.Possess high ethical standards, level of commitment, and ability to manage complexities.You are able to plan, coordinate and lead all aspects of multiple projects and tasks in a fast-paced environment.Must be eligible to work in the United States without company sponsorshipNice-to-have QualificationsWe’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.Organized or led third-party or external compliance auditsResponsible for organizing, prioritizing, and closing audit findings, risks, or other deficiencies within a security programExperience presenting security and compliance concepts to customers or external decision-makers.Direct responsibility to administrate an Enterprise GRC management platform.Experience with developing, leading and coordinating customer support or security sales programs in a globally regulated enterprise and significant enterprise cloud footprintSplunk is an Equal Opportunity EmployerAt Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.
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Base Pay Range
SF Bay Area, Seattle Metro, and New York City Metro Area
Base Pay Range: $181,200.00 - 249,150.00 per year
California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay Range: $163,080.00 - 224,235.00 per year
All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay Range: $144,960.00 - 199,320.00 per year
Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay range is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to base pay, this role is eligible for incentive compensation and may be eligible for equity or long-term cash awards.
Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our next-level benefits at https://splunkbenefits.com.
Thank you for your interest in Splunk!