Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories, and music they love wherever they are. This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day. SiriusXM is the leading audio entertainment company in North America, and the premier programmer and platform for subscription and digital advertising-supported audio products. SiriusXM’s platforms collectively reach approximately 150 million listeners, the largest digital audio audience across paid and free tiers in North America, and deliver music, sports, talk, news, comedy, entertainment, and podcasts. Pandora, a subsidiary of SiriusXM, is the largest ad-supported audio entertainment streaming service in the U.S. SiriusXM's subsidiaries Simplecast and AdsWizz make it a leader in podcast hosting, production, distribution, analytics, and monetization. The Company’s advertising sales organization, which operates as SiriusXM Media, leverages its scale, cross-platform sales organization, and ad tech capabilities to deliver results for audio creators and advertisers. SiriusXM, through Sirius XM Canada Holdings, Inc., also offers satellite radio and audio entertainment in Canada. In addition to its audio entertainment businesses, SiriusXM offers connected vehicle services to automakers. How you’ll make an impact: Manage the DevOps and AWS teams, administering the platform infrastructure for physical and virtual servers at SiriusXM Connect for AWS and on-prem. This role will oversee the transition from Legacy on-prem to almost exclusively using AWS. The Senior Manager is accountable for maintaining the availability, redundancy, security compliance, and restoration of the company's AWS/platform infrastructure according to agreed-upon targets. Collaborating with senior leadership, the manager develops and implements strategies for improving the quality of services and the productivity of both systems and personnel. What you'll do : Accountable for supporting infrastructure within a DevOps framework both on-prem and in the cloud. Led team that maintains Unix, Linux, Windows, storage, virtualization platforms, and AWS Cloud-based assets Leader for a team of 12-15 individuals Responsible for contract negotiations, invoice processing, and yearly maintenance renewals Function as an Incident Manager responsible for responding to any outage/impairment Design and implement projects for compliance or continuous improvement, including scheduling and performing maintenance, personnel management, infrastructure patches/fixes, and migration of resources from on-prem to the cloud Accountable for ensuring all systems are compliant with security patching per company policy Lead design and implementation projects for monitoring and event management systems Modernize infrastructure from a traditional on-prem paradigm to a mostly cloud-based architecture Produce business-relevant reporting about the quality/performance of the platform Works with internal business units to coordinate all customer requests and problem reports to closure Ability to instill confidence in clients; able to solve their problems and issues while keeping the goals of CV DevSecOps, the project, and the company in mind Responsible for developing and rolling out IT processes and methodology Works with internal customers and other IT members to create and support both external and internal customer-focused SLA’s Responsible for recruiting, hiring, training, evaluating, and developing staff in all areas of responsibility, as well as managing negative and positive staff performance Design and maintain Disaster Recovery plans Provide strong leadership and technical skills to manage technical staff, assign and organize tasks, oversee projects such as hardware and software refreshes, recruit new staff, and manage budgets Must be able to create an efficient work environment conducive to teamwork and collaboration and encourage good communication between employees and management Strong troubleshooting and problem-solving skills Experience up-skilling a legacy team to use newer cloud-based technologies Required to be available via phone 24 x 7 What you’ll need: B.S. degree in Computer Science, Engineering, or related field. 7+ years experience of progressive responsibility with the management of AWS, including involvement in managing and directing a highly skilled engineering team servicing multiple customers 3+ years experience managing a diverse group of System Engineers (SAN, VM, Backup, Systems Administrators, DevOps) Experience with Cloud Migration projects Must understand AWS services, database architectures, application servers, and security across multiple platforms Solid understanding of cloud architecture, systems engineering, and networking concepts, with project management skills Experience with: AWS Services, including RDS, S3, ECS, Lambdas, etc. Containers including Docker & Kubernetes NoSQL Databases Serverless technologies Unix, Linux, and Windows Server Operating Systems Virtualization Storage Area Network Administration Experience in resource management and reporting.This will include expense and capital budgets and system and staff planning Formal project management training is a plus Experience with ITIL or other established Information Technology methodologies is required Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism, and cooperation. SiriusXM is an equal opportunity employer that does not discriminate based on actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. R-2024-09-30