Senior Manager, Digital Analytics – Costa del Este, Panama

Are you ready to use your analytical skills for one of the world’s largest FinTech organizations? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then join Western Union as a Senior Manager, Digital Analytics.

Western Union powers your pursuit.

In this role you will be responsible for creating the strategic and execution framework across assigned pillars providing clear visibility to key stakeholders on the functional integrated plan (aligned to the strategic priorities of Western Union) whilst tracking team deliverables so that we achieve/exceed on our commitments and metrics.

Role Responsibilities

Manage tools to provide the organization with insights into consumer behavior, market reactions, and competitive insights needed to support strategic decision-making across multiple service categories and brands. Provide strategic planning and disciplined program/project management to ensure proper resource allocation and return on investment for strategic investments across the function. Play a key role in all strategic planning processes including being a key participant on behalf of the department and Ability to act as a proxy in strategic decision-making for the executive leader, where appropriate. Key areas of responsibility will include developing specific strategic frameworks with the teams that are driving execution so that we deliver to an integrated plan & KPIs, risks are identified ahead of time and a cohesive narrative is shared with key stakeholders on a regular /as-needed basis. Represent head of the function in both internal settings and provide financial management oversight & support and assist in decision-making to ensure the department is executed in the most efficient and lean way. Support leadership/teams on cross-company initiatives and lead strategic projects, as identified by the executive leader.

Role Requirements

Bachelors in business administration, Accounting, Finance, Math. 7-10 years’ experience, or equivalent with leadership experience. Experience with data, segmentation and analysis required Demonstrated leadership experience with strict deadlines and performance metrics Strong communication skills, self-motivation and results-oriented approach Experience working in large organizations English Proficiency is a must.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Panama specific benefits include:

Medical Insurance Life insurance EAP: legal, psychological, and financial assistance to employees Hybrid model Christmas Voucher

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:

03-30-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.