Senior Manager, Digital Product Innovation and Showcase 

 

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Come help build a better world, where every person is free to move and pursue their dreams. Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles for a smart world that helps people move more safely, confidently, and freely. Ford is experiencing significant business transformation in an ever-changing digital world. We are dedicated to delivering distinctive products and solutions, having an “always on” relationship with customers and continuously improving our user experience. 

Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services allow Ford's retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide.

In this position... 

Product Management is part of the Integrated Services organization and works cross functionally and closely with our partners in Design and Engineering in Model e. Integrated Services launched during the summer 2023, to create and market new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and services will allow Ford’s retail and commercial customers to customize their vehicle like never before, with OTA (over the air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected, digital platforms that will revolutionize every aspect of how vehicles function, the way people interact with them, and the value those vehicles provide. 

The product team is passionate about solving hard problems. We create with passion, delivering extraordinary solutions to change the world. We challenge competitors, bureaucracy, obstacles and even our own assumptions. We have zero tolerance for bias or personal agendas. We are swift and decisive, trusting the experts, believing the data, seeking out and listening to bold intuition - regardless of the source. We are never satisfied, averse to complexity, suspicious of habits and open to risk. We constantly learn. We focus on the mission and deliver with urgency and speed. We are a nimble team, leveraging rapidly evolving technology to innovate, fail fast and pivot. We trust each other, surface issues openly and solve problems collaboratively. Most importantly we raise the talent bar with every hire. 

You'll have... 

Bachelor's degree required 10+ years of professional experience working with cross-functional teams. 3+ years of demonstrated leadership experience, directly managing, or influencing team members.  2+ years of experience in competitive benchmarking including experience working on future-focused vehicles/concepts and building internal and external properties/demos.

Even better, you may have...

Entrepreneurial and/or start-up experience. Experience working with Studio, Vehicle Programs, and Functional delivery teams. Superior communication and persuasion skills; ability to communicate complex messages and trade-offs to tell a compelling story, derived from data. Proven relationship building and collaboration skills; ability to influence and drive outcomes in large, matrixed, and complex organizations; ability to influence a diverse group of stakeholders including small to large teams of technical experts.  Proven track record of solving tough problems and delivering working solutions throughout career.  Ability to learn new skills and knowledge through self-initiative.  Passion for serving customers. 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more Vehicle discount program for employees and family members and management leases Tuition assistance Established and active employee resource groups Paid time off for individual and team community service A generous schedule of paid holidays, including the week between Christmas and New Year’s Day Paid time off and the option to purchase additional vacation time. 

This position is a leadership level 5.

For more information on salary and benefits, click here: https://fordcareers.co/LL5NonHTHD

Visa sponsorship is not available for this position. 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

 

#LI-Onsite  #LI-MK1

What you'll do...

As our Sr. Manager, Digital Product Innovation and Showcase you will lead our digital product Lab team and help bring to life the future of Ford's digital product portfolio. This pivotal role requires a unique blend of strategic thinking, design expertise, and executive communication skills. You will be responsible for developing compelling narratives, creating innovative prototypes, and showcasing the value of our digital products to executive leadership. You will also manage and mentor a high-performing team, fostering a culture of collaboration and innovation.

Digital Product Lab Leadership: 

Lead the digital product lab team in developing prototypes and designs that align with the long-term product vision and brand.  Explore future possibilities for Ford's digital products, ensuring alignment with the overall digital product roadmap. This includes brainstorming, prototyping, and iteration in collaboration with Programs, Digital Design, and Studio teams.

Future-Focused Showcase and Demonstrations: 

Leverage the Lab to create future-focused demonstrations and proof-of-concepts for executive reviews.  Provide leadership with a tangible vision of future digital products and their potential impact on the brand, market, and customer experience. 

Digital Lab Operations: 

Oversee product operations for the concepting product team, ensuring readiness for executive reviews, milestones, and deliverables.  Work with PMO team to maintain clear workback plans and adherence towards key executive reviews/milestones. Report monthly metrics to PMO / Key stakeholders.    Manage lab capacity, creating project intake processes for cross-functional product leads to request prototyping support and track requests to ensure continued funding.

Industry Trend Analysis: 

Stay abreast of industry trends, competitor activities, and emerging technologies to inform concept development  Team Management & Mentorship:  Manage and mentor a high-performing team of prototypers, fostering a culture of creativity and collaboration.