TORONTO, Ontario, Canada
18 hours ago
Senior Manager, Digital Transformation

Job Summary

Job Description

Who we are

RBC Capital Markets is an award-winning global investment bank, which provides expertise in banking, finance and capital markets to corporations, institutional investors and governments around the world. Our global network of highly skilled professionals works collaboratively to provide clients with strategic advice and analysis, innovative ideas and solutions, strong market distribution and superior execution.

The team

The Business and Client Services (BCS) group is the functional core of RBC Capital Markets’ trading activities. We provide our business partners greater efficiency, scalability and control within their operational processing, helping to ensure the firm’s continued growth and success.

Within the Digital Transformation and Business Architecture teams, we shape and advance the BCS transformation roadmap through a holistic lens including people, processes, data and technologies. Through a variety of tools and methodologies, our team strives to clearly articulate a vision for the future of our business, and drive towards it, in collaboration with our IT partners.

As a Senior Manager of Strategy & Digital Transformation, a typical day might include the following:

Strategy development and transformation planning and executionFunctional capability model development and ownershipRoadmap development and ownershipThought-leadership on key and emerging technologies, competitive landscape and capital markets transformationIntake and backlog management, opportunity discovery and prioritizationBusiness casing, opportunity analysis and pitch materialsDevelopment of elements of the client journey and experience ownershipIdentify improvement opportunities in BCS, and research and identify the right solutionLiaise with and manage cross-functional teams to architect, implement, test and continuously deliver solutions to our clientsPresenting key strategies to communicate vision, roadmap and achieve buy-in from senior management and stakeholdersReport progress of project status, milestones, and achievements to stakeholdersLead the comprehensive mapping, analysis and redesign of business processes to identify inefficiencies and opportunities for technology & automation, process improvements and home-of-best-fit recommendationsEstablish and maintain relationships with vendors and service providers in assessing new technologies and industry trends

Who we’re looking for

You are a strategic thinker with enterprise visionYou are results-oriented and focused on user, client and business outcomesYou develop and leverage structured approaches, frameworks and toolkitsYou are an inspiring culture and change championYou can captivate an audience through engaging communication and influenceYou are highly capable of learning quickly and deeplyYou have experience partnering closely with a variety of stakeholders and are comfortable presenting to senior executivesYou have a bachelor’s degree and at least 4 years of experience in financial servicesYou have a broad view of the enterprise and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governanceLead the comprehensive mapping, analysis and redesign of business processes to identify inefficiencies and opportunities for technology & automation, process improvements and home-of-best-fit recommendationsEstablish and maintain relationships with vendors and service providers in assessing new technologies and industry trends

Nice to have

You have relevant and strong experience in capital markets and financial operations, particularly paymentsYou have a great understanding of the industry trends in digitization and automation space, software providers and the factors that differentiate an organizationYou have working knowledge of applying business architecture principles to business solutionsYou have strong product leadership skills and the ability to own a portfolio of projects end-to-end independently, including a track record of successful product deliveriesYou have experience with Agile methodologies, mindset and tooling including JIRA and ConfluenceProven experience in consulting or similar strategic, transformation focused industry roles considered an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensationLeaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing teamOpportunities to do challenging workFlexible work/life balance options

Job Skills

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-01

Application Deadline:

2025-02-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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