San Mateo, CA, 94497, USA
42 days ago
Senior Manager, Field Incentive Compensation Lead
**General Description:** **The Sr. Manager of Field Incentive Compensation Lead will be responsible for the management and of our Field Incentive program including supporting design and owning execution of the IC program. This role will initially support IC administration for one product but will eventually grow to support design and admin for other portfolio products. This role will require close partnership with Sales and National Account Leadership. As a member of the Global Operations and Business Analytics team, this position will also work closely with Commercial Operations, Field leadership, Forecasting & Analytics, Finance, Human Resources, and vendors. The ideal candidate will be a high-energy, detail-oriented, and self-motivated individual with a strong focus on customer service, execution excellence, and creative problem solving.** **Essential Functions of the job:** **Support the design of Incentive Compensation (IC) and Summit Club programs in close partnership with the leadership of our field teams, HR, and Finance.** **Support presentations for review and approval of plans by the Sales IC Executive Steering Committee.** **Responsible for all IC Communications, including plan documents, presentations, quarterly goal setting and payout communications, play books, one-page summaries and monthly / quarterly reports for field force and leadership.** **Lead the execution of our plans with a very high degree of accuracy including the correct and timely calculation of payouts, effective documentation, and governance of our plans.** **Complete IC “health checks” (distribution of goal attainment/IC payouts, individuals or markets advantaged/disadvantaged, etc.) to ensure our plans are performing consistent with our design objectives.** **Conduct ad hoc analyses to support our plans.** **Provide strong client service to headquarter and field-based clients including issue resolution.** **Develop, maintain, and ensure execution of plans consistent with SOPs / work instructions and plan documents.** **Develop clear, concise and effective content to facilitate decisions on complex issues with ability to communicate the decisions to a broad range of stakeholders.** **Support the development of materials to communicate the designs to our field-based teams such as design documents, IC statements, monthly/annual ranking reports, and IC payout estimators.** **Partner with the Sales and Commercial Operations team to support the effective management of our plans.** **Investigate and resolve inquiries impacting the performance of our plans** **Own and enhance the IC administration tools.** **Keep abreast of latest industry and market trends and practices in sales compensation.** **Education Required:** **Bachelor’s degree or Advanced degree (e.g. MBA), preferred in business, economics, biological, or medical sciences.** **Qualifications:** **Bachelor’s degree required with 7+ years of overall experience; Master’s degree with 5+ years of overall experience preferred.** **4+ years pharmaceutical experience, preferably in sales force incentive compensation, sales operations/analytics, or related functions.** **Experience in Oncology preferred.** **Experience working with Field Sales teams promoting multiple products preferred.** **Proficiency with Microsoft Office suite, including Excel, PowerPoint, Word, Visio, and Access.** **Ability to conduct complex analysis /calculations to support IC & Annual awards program.** **Strong analytical, organization and planning skills with a strong attention to detail and focus on data accuracy.** **Advanced Microsoft Excel, PowerPoint, and SQL skills.** **Experience with other Sales Operations functions such as sales data processing, reporting, alignment management, CRM and call planning.** **Strong knowledge of pharmaceutical data such as IQVIA, Specialty, Symphony, etc.** **Ability to work collaboratively with a wide range of stakeholders.** **Ability to coordinate and influence the efforts of cross-functional teams.** **Ability to work on multiple projects with conflicting deadlines.** **Strong attention to detail and focus on accuracy.** **Strong communication skills, both written and verbal.** **Exceptional project management skills.** **Ability to meet deadlines and multi-task.** **Computer Skills:** **Strong Excel and PowerPoint skills. Experience working with large complex data and corresponding query/ programming languages such as SAS, Alteryx, and SQL.** **Supervisory Responsibilities:** **N/A** **Other Qualifications:** **Experience working with mapping software for territory alignment, experience working on reporting tools with SQL as the backend.** **Travel:** **10 to 15%** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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