**General Description:** The Sr Manager, Field Operations (Commercial, Medical Affairs) will play a pivotal role in driving Commercial and Medical Affairs strategy, optimizing processes, and ensuring the efficient execution of critical initiatives in support of the launch and commercialization of BeiGene’s Oncology portfolio in North America. This position will report to the Director, NA Commercial & Medical Affairs Operations and will partner closely GOBA internal teams to support Sales, Marketing, Med Affairs stakeholders. This position will drive continuous improvements in field tools and identify innovative ways of provisioning key business insights to help the Commercial/Medical Affairs organization achieve desired business outcomes. **Essential Functions of the job:** **Overarching:** + Establish a business partnership with Sales and Global Medical Affairs teams to understand their priorities, provide timely business insights, and develop roadmap for technical solutions, including CRM, and field reporting tool. + Lead internal teams to provide proactive insights to stakeholders and to implement tool enhancements in support of business requirements. **Front-line Field Support** : + Provide front-line support to the Sales, Field Marketing, and Field Medical Affairs teams on data, resources, and tools. Be the first line for field ad-hoc analysis and custom reports for commercial & medical affairs teams. + Ensure the highest integrity, consistency and quality in field reports and ad hoc analytics. + Establish a support framework for reliable and timely resolution of issues raised by stakeholders. + Collaborate with Training teams on training for sales to execute efficiently **Field Analytics:** + Lead internal teams to diagnose business performance and provide proactive insights to commercial and GMA stakeholders + Create and present performance insights to senior leadership. **Sales Strategy Execution / Sales Enablement:** + Support the execution of sales strategies by aligning with marketing on rollout plan, providing sales with the right tools to pull through + Coordinate with marketing to ensure alignment of sales materials and messaging. **CRM & Business Insights Tools** + Engage with the stakeholders (Sales, Marketing, Medical Affairs) and develop tool roadmaps to support their business strategies + Partner with Business Analytics team to implement the strategic initiatives into field tools for seamless execution of strategy. + Work with Marketing promotion team to ensure approved marketing materials are loaded in CRM for the field teams to use. + Identify and implement process improvements to increase efficiency and effectiveness of the sales team. + Optimize CRM and reporting tools for better usability to enhance productivity and efficiency + Establish operational reliability and readiness of all solutions prior to transitioning into production through quality assurance testing, assisting in user acceptance testing and review of various production transition plans. **Cross-functional Collaboration** + Work closely with marketing to align sales and marketing strategies. + Collaborate with Data strategy and Data Integration partners for secondary data acquisition for timeliness and completeness of data flowing to the reporting layers to ensure maximum utility across business functions **Education Required:** + Bachelors degree in Science or related field required; Masters degree in Science or related field preferred. **Qualifications:** + BA or BS in a science discipline or related field with 7+ years of overall experience or a Master's degree with 5+ years of overall experience. + 5+ years of Pharmaceutical industry experience required. + 5+ years of experience in Pharmaceutical Commercial Operations roles directly supporting sales teams is highly desired. + Experience with secondary data assets from Symphony Health or IQVIA desired + Exceptional analytical and problem-solving skills and solid business acumen. + Extensive experience with CRM tools, salesforce effectiveness & Business Intelligence reports is a must. + Excellent written / verbal communication skills and presentation and project management skills. + Ability to coordinate needs assessments across the commercial organization, and an ability to deliver a comprehensive solution to those needs. + Demonstrated ability to work well within a matrixed environment, and an ability to build solid relationships / make connections across the organization. + Ability to articulate complex technical problems and solutions to a wide business audience and communicate solution value. + Must be able to identify operational weakness and implement corrective action / plan. + Proven ability to grow and develop others. **Supervisory Responsibilities:** + No **Computer Skills:** + PC, including MS Office Suite **Travel:** + 20-30% All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.