Position Title: Senior Manager, Food Safety and Quality Assurance
Compensation: $140,000 - $163,500
Location: Plano, TX

About the Role:
At KFC, we’re all about serving high-quality, safe food to our guests, and we need a passionate Senior Manager of Food Safety and Quality Assurance (FSQA) to help us maintain our reputation for food excellence! In this role, you’ll be responsible for ensuring the highest food safety standards across 300+ suppliers, distribution centers, and 4,500+ restaurants. You’ll be the driving force in developing and enforcing food safety standards, managing crisis situations, and collaborating with top teams to protect our brand. This is an exciting opportunity to make a real impact on KFC’s operations and global success.

Ingredients You’ll Need:

Crisis Management Expertise: Lead the charge in food safety crisis resolution and provide on-the-ground support during critical incidents. QA Hotline Mastery: Oversee and continuously enhance the Quality Assurance Hotline to ensure rapid issue resolution and dependable support for restaurant operators. Strategic Data Analysis: Use data and industry trends to spot FSQA opportunities and improve our product designs and restaurant operations. Compliance Guru: Ensure KFC’s alignment with Yum! Internal Audit requirements, and represent KFC in external compliance audits. Risk-Ready: Develop and enforce top-notch food safety practices across restaurants, suppliers, and distribution centers to minimize risks and enhance safety. Stay Ahead of Emerging Trends: Collaborate with Yum! brand leaders to manage emerging food safety issues and strengthen supplier and distribution center standards. Regulatory Expertise: Stay on top of FDA, USDA, GMP, GFSI, AIB, HACCP, and other regulations to ensure compliance. Supplier Evaluation Pro: Lead the RFP process, assessing supplier performance, risks, and compliance with KFC’s high standards. Supply Chain Resilience: Manage the Alternate Vendor Approval (AVA) process to ensure our supply chain is secure and resilient. FSQA Roadmap Visionary: Develop a 3-year FSQA strategy that aligns with KFC’s ambitious growth goals. Quality Standards Expert: Define and implement clear product, raw material, and in-process inspection standards that meet consumer and regulatory requirements. Continuous Improvement: Ensure quality policies are enforced, support new product development, and streamline operational procedures

What You Bring to the Table:

Experience: At least 10 years in progressive roles within Poultry Quality Assurance, ideally in quick-service restaurants (QSR) or franchisee-supported operations. Expertise: Strong background in regulatory compliance, food safety, and standards development for large-scale operations. Leadership: Proven experience leading cross-functional teams and managing crisis responses. Critical Thinking: Strong analytical skills and the ability to see the big picture to identify opportunities and drive strategy. Influence: Excellent communication skills and the ability to inspire and motivate teams across KFC and external partners. Adaptability: Ability to thrive in a fast-paced, ever-evolving environment while honoring KFC’s legacy and values. Collaboration: A true team player with a passion for upholding the integrity and quality that KFC is known for.

What’s In It For You:

Competitive Compensation: Earn between $140,000 and $163,500, with opportunities for growth. Make a Real Impact: Lead efforts to uphold and enhance KFC’s reputation for food safety and quality across the globe. Career Growth: Develop your skills and advance your career with KFC’s professional development resources and opportunities. Great Benefits: Enjoy a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, paid time off, and more. Inclusive Work Environment: Be part of a dynamic team that values creativity, collaboration, and innovation. Global Recognition: Help KFC remain a leader in the fast-food industry and have your contributions recognized worldwide.

Ready to bring your expertise to KFC? Apply today and help us continue serving the world’s best chicken, with food safety and quality at the forefront!

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here. 

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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