Senior Manager, IB Fraud Operational Oversight
Scotiabank
Senior Manager, IB Fraud Operational Oversight
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**Fecha:** 14 feb 2025
**Ubicación:** Bogota, DC, CO
**Empresa:** Scotiabank
**ID de la solicitud:** 214238
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**_Purpose_**
Contributes to the overall success of the International Banking (IB) Fraud Operations teams ensuring specific individual goals, plans and initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.
**_Accountabilities_**
+ Champions a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
+ Lead analysis and reporting on performance of existing IB fraud strategies and identify/escalate fraud risks that are or will become in excess of the Risk Appetite.
+ Influence and partner with analytics teams in IB fraud hubs/units to develop, execute and monitor fraud strategies across multiple platforms and product lines, leverage best in class analytics.
+ Own the development of fraud forecasting and provide insight to fraud operations and business leaders.
+ Utilize diagnostics to identify system, strategy and operational issues and initiate action plans to execute on improvements. Explain variances and recommend remedial actions.
+ Assess and drive improvement of Analytics strategies being developed and deployed in new initiatives and system upgrades across IB.
+ Identify and leverage new data, adopt new techniques and technology to improve fraud strategy performance.
+ Improve and Initiate detection capability for new and emerging Fraud trends/channels. Identify and escalate gaps in process or technology hindering efficiency and/or effectiveness of the Analytics or Operation teams.
+ Provide subject matter expertise and thought leadership from fraud perspective to support bank projects/initiatives.
+ Keep abreast of emerging issues, trends and evolving regulatory requirements and assess potential impact to the bank.
+ Convert analytics insights into recommendations to drive initiatives and ensure targets are attained.
+ Lead, in partnership with the Director IB Fraud Operations, the design and implementation of the overall IB fraud management strategic roadmap and future initiatives.
+ Develop and maintain productive relationship with key business leaders and other stakeholders internal and external to the organizations such as Risk Management, IT partners, product groups and external partners.
+ Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
+ Support Global Fraud Operations strategy development seeking efficiency and effectiveness across global footprint.
+ Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct.
+ Champions a high-performance environment and contributes to an inclusive work environment.
**_Reporting Relationships_**
**_Primary Manager:_**
+ Director, IB Fraud Operational Oversight
+ _Direct Reports:_
+ No Direct Reports
**_Shared Reports_**
+ _No Shared Reports_
**_Dimensions_**
+ IB responsibility with all IB business units supported.
+ Support Fraud technology roadmap and analytics tools (+/- 10 main systems)
+ Lead and provide guidance to operations teams in IB fraud hubs/units to develop, execute and monitor fraud strategies across multiple platforms and product lines, leverage best in class operations strategies.
+ Utilize diagnostics to identify system, strategy and operation issues. Explain variances and recommend remedial actions.
+ Support Global Fraud Operations strategy development seeking efficiency and effectiveness across global footprint.
**Education / Experience / Other Information**
+ Bachelor’s Degree in relevant subject matter
+ Master’s Business Administration or relevant Graduate studies an asset
+ Understanding Banking system/processes and general payments ecosystem
+ Bilingual fluency in both English and Spanish mandatory
+ Superior operational and analytics abilities that enable complex problems to be broken down into simple understandable components and strategies to be defined and executed.
+ Previous experience working as a people manager is required.
+ Must be self-motivated, energetic, and results-oriented and be committed to adding value to the organization.
+ In addition, the idea candidate would possess:
+ Creative, out-of-the-box thinker, strong analytical and problem-solving skills
+ Excellent verbal, written and presentation skills.
+ Excellent organizational and leadership skills
+ Highly flexible and able to adapt quickly to changing priorities.
+ Experience with Fraud prevention and strategies is an asset.
\# _LI_ - _Hybrid_
Ubicación(s): Colombia : Bogota : Bogota
Dirección de trabajo: Av. Calle 26 # 92 - 32
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