At Vonage, we’re reshaping how small and midsize businesses connect with their customers—powered by innovative, AI-driven UCaaS and CCaaS solutions.

We’re looking for a Senior Sales Manager, SMB West to lead a high-performing team of account executives. Your mission? Exceed new bookings targets, accelerate pipeline conversion, and coach a culture of sales excellence across a variety of verticals. This role is a linchpin in executing our North American Go-To-Market (GTM) strategy and achieving critical transformation goals for 2025–2029.

What You’ll Own Sales Leadership & Execution Full ownership of net new bookings and pipeline generation in the West SMB region Improve forecasting accuracy and pipeline health through CRM discipline and strategic deal reviews Lead and develop a quota-carrying team of Account Executives Roll out and scale sales plays across UCaaS, CCaaS, and AI tools using Gong, Salesforce, and Highspot Cross-Functional Collaboration Partner with Marketing, Channel & Alliances, Solution Engineering, Sales Ops, and Professional Services Collaborate with the Channel team to optimize partner-sourced pipeline and lead routing strategies Performance Management & Coaching Cultivate a high-performance sales culture with regular 1:1s and developmental coaching Improve rep productivity from 50–60% to 80%+ through enablement programs and deal strategy sessions Leverage data from Gong and CRM tools to identify performance trends and fine-tune coaching initiatives Who You Are A proven SaaS sales leader with 5+ years in inside/SMB sales and 2+ years managing high-velocity teams Deep experience in UCaaS, CCaaS, or AI-powered SaaS solutions Analytical, results-driven, and comfortable owning pipeline, forecast, and bookings accountability Skilled in coaching, mentoring, and building successful, distributed teams Fluent in sales tech: Salesforce, Gong, ZoomInfo, LinkedIn Sales Navigator, and enablement platforms Passionate about execution, problem-solving, and delivering meaningful customer impact Qualifications Bachelor’s degree in Business, Marketing, or related field (MBA is a plus) 5+ years in inside sales, including 2+ years in a leadership role Track record of success in SaaS, UCaaS, or contact center sales Strong grasp of modern sales methodologies and tools Excellent interpersonal, negotiation, and data analysis skills High integrity, professional drive, and a passion for winning

Ready to drive growth, lead a stellar team, and transform the SMB sales experience across the West?

How you’ll benefit: Competitive salary and performance-based incentives. Comprehensive benefits package including health, dental, and vision insurance. Opportunities for professional growth and development. A dynamic and collaborative work environment. Hybrid work environment  In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including unlimited discretionary time off and tuition reimbursement.

#LI-MR1