South San Francisco, California, United States of America
22 hours ago
Senior Manager, Internal Communications
The Position

 

The Opportunity 

The Genentech Employee and Community Engagement team within the Corporate Communications team is seeking an experienced communications professional who is passionate about developing and implementing communication strategies to drive business performance, employee engagement and organizational culture. The right individual must be an effective communicator, a strong collaborator and have the ability to influence and advise stakeholders at all levels of the organization. This individual will work closely with executive and external communication teams, stakeholders, and partners to lead internal communication campaigns, change management communication, and cultural engagement efforts; develop innovative ways to engage employees and inspire them to action; write clear and exceptional communications, business update presentations, narratives and talking points. As part of a high-performing team, you will leverage internal expertise and industry best practices to deliver innovative communications.

This role offers a unique opportunity for the ideal candidate to drive the internal communications strategy across the Genentech organization. The successful candidate will work with executive leaders and cross-functional colleagues to deliver best-in-class employee communications in support of the organization’s vision and mission.

This role requires a presence at our South San Francisco Genentech Campus

Relocation benefits are not offered on this posting.

Key Responsibilities:

Assume responsibility for assigned communications projects and serve as a primary contact 

Develop high-quality internal communications content and materials, including newsletters, intranet content, executive communications, and presentations that bring the business narrative to life through original content and innovative approaches

Support organization-wide initiatives and communications efforts, including: producing internal articles, partnering key employee events, developing digital and multimedia stories, and delivering communications plans and campaigns that help advance strategic goals.

Partner across corporate communications to lead internal communication efforts during times of change, crisis, or transition, ensuring timely and transparent messaging to all employees.

Manage and optimize internal communication channels (e.g., intranet, email, social media) to ensure they effectively reach and engage employees.

Lead within critical enterprise-wide and community forums relevant to work; Serve as a key communication and engagement advisor and a steward of the culture

Stay current on latest communication and engagement trends and company culture, integrating learnings and experimenting with new programs elements, formats, channels and approaches

Work fluidly across the ECE team and Corporate Communications department to support special projects as needed

Participate in business travel, by air or car, when required for regular internal and external business meetings.

Comply with all laws, regulations, and policies that govern the conduct of Genentech activities.

Who you are:

PLEASE NOTE: If you believe you meet the minimum qualifications (marked as required) to do the work we have described here, and if you are excited about the work, we encourage you to apply even if you are not sure you meet every preferred qualification (marked as preferences). We recognize that some candidates will consider applying for these roles only if in addition to the minimum qualifications, they also meet all preferred qualifications. Others will apply simply if they believe they generally fit the profile of someone in this role. We aspire to represent and meet the expectations of the communities we serve, and are eager to have a diverse pool of candidates and challenge ourselves to find new and better ways of doing the work that we do. Thank you.

Required Qualifications and Experience:

Bachelor’s Degree or equivalent 

You have at least 8 years of previous communications or public relations experience 

High-level proficiency in Google applications and Apple Products

Extensive experience developing messaging and communications strategies and plans in support of business goals, initiatives and internal events 

Solid experience in communications design and advanced presentation development skills.

Proven ability to provide strategic communications counsel to senior leaders, orchestrating high-visibility executive presentations, and developing brand identity. 

Solid understanding of  internal communications and employee engagement, channels and event management

Expertise in building and executing complex strategies and programs for employees, events and campaigns

Impeccable ethics and integrity 

Preferred Qualifications:

Experience gained in the pharmaceutical, biotechnology, or related industry 

Previous corporate communications or communications agency experience and marketing experience

Skills / Abilities:

Core Knowledge/Expertise

Experience in corporate communications, employee engagement for a hybrid workforce, and channel mix usage and optimization

Experience developing and implementing communication strategies in collaboration with a diverse team.

Understanding of business priorities, employee preferences, company culture and industry landscape and is considered a key partner in advancing relevant enterprise objectives 

Excellent program management skills; highly skilled at managing complex multi-channel experience and cross functional teams; experience managing vendors and contractors

Skilled at writing,story-telling through different mediums and channels and editing, verbal communications and presentations

Ability to design and implement innovative communication efforts that engage and inspire others at various levels in the organization.  

Strategic Agility & Innovation

Leads, envisions and architects strategies that drive business opportunities and/or project/program-level impact

Systems thinker, with strong analytical skills to absorb data and input from disparate sources and enterprise / business context to develop strategies

Proactively seek ways to prioritize and simplify, challenge the status quo, and introduce new ideas that strengthen impact of the work, lead with curiosity, willingness to experiment, learn and iterate

Creative thinker and agile mindset, striving for continuous improvement and evolution of programs to adapt to changes in the internal and external environment

High ethical standards and integrity; strong humility and discretion; comfort and commitment to operating in highly regulated environments

Influencing, Partnering & Leadership

Demonstrated experience in influencing without authority, build trusting, collaborative and counseling relationships with colleagues and external partners and stakeholders across a range of seniority levels, including C-suite leadership

Actively contribute to department strategy & processes, capabilities building and business strategy and measurement, with minimal coaching

Embody and model the operating principles, collective leadership and leadership commitments

Decision Making, Problem Solving, and Managing Change

Demonstrated ability to prioritize effectively to focus efforts on activities that drive the most value, demonstrate flexibility and willing to pivot, flow resources, and adapts and catalyzes others to focus efforts on activities that drive the most value

Skilled in navigating ambiguity and striving for clarity and embraces and leads others through change and implement improvements, seeks out mind-set shifts and welcomes disruptive thinking

Demonstrates strategic thinking in more complex decision-making; is able to make good decisions autonomously in difficult circumstances with minimal guidance and consistently prioritize in real-time to make and impact

Feedback & Coaching & Investing in Others

Seeks to create and actively contributes to a team culture of innovation, enterprise-level thinking, creativity, curiosity, collaboration, belonging and impact

Demonstrated ability to identify opportunities to learn and grow in area of expertise and share insights and best practices with the team to support collective growth

Proactively and continuously seeks feedback and input to create an atmosphere of openness and trust; offers support and encouragement

Takes a genuine interest in people, serving as a peer coach and mentoring junior team members within the team and across the organization

This role requires a presence at our South San Francisco Genentech Campus

Relocation benefits are not offered on this posting

The expected salary range for this position based on the primary location of South San Francisco, California is $139,000/yr to $258,100/yr.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  A discretionary annual bonus may be available based on individual and Company performance.  This position also qualifies for the benefits detailed at the link provided below.

Benefits


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Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status.

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