Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager, Life Sciences Analytics
We are looking for an operations lead who would be responsible to lead business intelligence and analytics projects for a life sciences account. The candidate will be responsible for offshore operations and delivery of business intelligence and analytics projects.
Responsibilities
Has worked extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics
• Manage a team of 30 analysts to lead analytics delivery for pharma majors
• Strong understanding of commercial operations and analytics in pharmaceutical, medical device organizations
• Prioritize projects and resource allocation without compromising on customer experience
• Ensure consistency and adherence to standards of service and quality
• Establish and implement best practices
• Effectively manage commercial aspects of client relationship including contracts, pricing, profitability and internal revenue
• Support business development activities like proposals, response to RFx initiatives
• Manage and mentor team members
• Project staffing requirements and coordinate with recruitment to on-board new team
• Drive organizational goals with the team
• Manage offshore operations including solutioning, contracting, resourcing, billing and program management
• Ensure periodic compliance, team performance and SLA standards
• Lead complex analytics and consulting projects related to sales and marketing for a large US based medical devices client
• Liaison with client and onshore team to understand complex business problem and define solution
• Support to build PoVs, help structure POCs, is client front-ending, is a story-boarder, and respond to RFP/RFIs
• Conduct extensive assessments / blueprinting / due diligence for prioritization problem statements, planning offshore-ability, building solution architecture
• Identify areas of innovation
• Guide offshore developers and data architects in implementation of solutions
• Work with data modelers and developers to identify data needs, sources, and structure to support client issues
• Some years of healthcare industry/professional experience as an analyst
• Some years of US healthcare commercial industry/professional experience as an analyst.
• Ability to work in a team-based environment, as well as, the ability to work independently. Ability to work effectively with people of many different disciplines with varying degrees of technical experience
Qualifications we seek in you
Minimum Qualifications / Skills
• BE/B- Tech, MCA /MSc, MBA
Preferred Qualifications/ Skills
• BE/B- Tech, MCA /MSc, MBA
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
• Excellent communication and negotiation skills
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.