Requisition ID: 216441
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Senior Manager, Manufacturer Partnerships – Automotive Finance (Toronto, ON)
Our Scotiabank Automotive Finance team of professionals are committed to support our manufacturer partners by delivering advice leveraging our full suite of lending solutions. Team members with a client-centric approach and a strong emphasis on results will thrive in our flexible, growth-oriented environment. If you have a winning mindset and a proactive, resourceful, and committed to profitable growth and delivering an exceptional client experience, we invite you to consider this position.
The Senior Manager, Manufacturer Partnerships oversees critical Retail Automotive Manufacturer relationships and is responsible for championing for the business’ strategic initiatives within Scotiabank. The incumbent will ensure the customer portfolio assigned to them receives ongoing day-to-day attention to maintain, improve, and retain relationships. They will deepen client relationships by providing proactive advice and solutions, as well as be a client champion, leveraging partners and promoting the manufacturer’s products.
You will be responsible for establishing action plans and strategies to achieve business growth and managing both internal and external business partners and suppliers to ensure the deployment of business line strategies and initiatives. This includes working closely with teams such as the Digital Factory, Marketing, GRM, Retail Bank and our external Partners at Canadian Dealer Leasing Services Inc. (CDLSI).
In addition, the Senior Manager is responsible for managing contracts with their assigned Manufacturer Partners. This includes engaging key stakeholders for the negotiation of new contracts and making updates to existing contracts as required. The Senior Manager directly contributes to the business unit’s strategic planning and revenue growth and is accountable to ensure the Bank is competitively positioned to meet the rapidly changing current and future needs of the market.
Is this role right for you? In this role, you will:
Relationship Management
Support the entire Manufacturer Partnerships Team as required to address all issues and ensure the successful deployment of Manufacturer Partner account strategies and initiatives. Leverage relationships with an entrepreneurial approach to optimize Scotiabank contract volume, market share and profitability with Manufacturer Partners. Guide partners through opportunities requiring creative approaches; explores options and trade-offs of decisions and solutions. Act as primary contact and manufacturer loan and lease subject matter expert for internal and external partners. Be responsive to partner inquiries and respond in a timely manner – treat all inquiries with a high degree of attention and detail. Manage all Partner inquiries with velocity and performance orientation while ensuring quality of work. Schedule/Manage ongoing Partner meetings as required and manage the Quarterly Business Review Sessions; this includes owning the development of content for these meetings and receiving feedback and signoffs from the leadership team when appropriate. Work proactively and collaborate with internal partners to execute on manufacturer partner initiatives and business objectives. Develop, lead and coordinate details for quarterly business reviews (QBRs) with each external partner.
Strategy, Analytics and Oversight
Provide strategic oversight and ongoing review of assigned Manufacturer portfolios. Actively collaborate with OEM partners on developing robust proposals and recommendations that are mutually beneficial. Be the SME and provide strategic oversight of manufacturer partner contracts, renewals and EOT reviews. Identify market opportunities and establish action plans and strategies to achieve business growth and profitability. Review reports and analytics for trends, accuracy, and reasonability. Be the advocate for these data insights, be curious and probe deeper to determine trendlines and root cause. Develop solutions and build action plans with internal and external partners as applicable. Product oversight, growth identification, process improvement and forecasting, including identifying trends, high and low performing portfolios. Strategy discussions involving AFIL and DFCs to bridge these gaps. Strategic influencing leveraging data and market dynamics and create well thought out memos for Senior Leadership Team.Product Development and Implementation
Support a product strategy roadmap for Automotive Finance business with emphasis on ongoing reviews to deliver an innovative and competitive loan/lease product offering. Optimize internal and external product partnerships and recommend appropriate strategies to enhance competitiveness and improve profitability of the lease and subvented manufacturer loan product offerings and business line profitability. Support the Director in analyzing features, pricing, key performance indicators and the competition and create innovative product development paths that will continually redefine the market standard. Support the development of business cases or proposals outlining lease and subvented manufacturer loan product concepts and business and financial rationale, including risk. This includes collaboration in the development of profitability and pricing models with Director, Pricing & Finance. Document key requirements related to potential product and program opportunities and prepare proposals. Act as project leader for client-driven initiatives for the subvented manufacturer products - bringing in Program Support & Projects, as needed. Manage the subvented manufacturer loan product development process using a strong project management methodology with the support of the Program Support & Projects teams (detailed project timelines and resource allocations, budgets and ongoing project development collaborative meetings).Leadership
Provides strong leadership to all team members to motivate both individual and team performance and foster and encourage an environment of collaboration and teamwork. Be positive and supportive as requests or direct change to meet the demands of the partner and/or market environment. Helps to recruits high potential candidates and support employee development by sharing knowledge/experience and providing opportunities for staff to share responsibility for achieving business objectives/goals. Ensures detailed and up-to-date process documentation is in place for effective succession planning and cross-training.
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
5+ years in automotive finance and experience in Loan and Lease administration/management University Degree or related experience High clients focus and Relationship Management expertise Self-reliance and proactive approach to work Fluency in French an asset Excellent written, verbal communication skills with superb attention to detail Highly developed analytical capabilities, problem-solving and critical decision-making skills Experience managing a P&L is considered an asset Ability to multi-task, prioritize workload and manage time effectively
What's in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. A competitive compensation and benefits package. An organization committed to making a difference in our communities– for you and our customers. You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. You’ll receive clear, transparent criteria to progress in your career.
Working Conditions
Hybrid office environment (4 King Street, West, Toronto). Visits to external client partners off-site approximately once a week or more depending on client partners’ desire to be on site. Moderate air travel may be required. Adapting to ever changing deadlines, often requiring reprioritization, influencing without authority as dependent on contributions from multiple areas of the bank and vendor partners to meet deadlines.
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.