A position at FTI can be the answer to your future career. In this role, you’ll be part of a progressive national leader in electrical planning, engineering, technology and energy services. FTI enables employee growth and success through industry-leading training and development, utilization of the latest industry technologies, and an uncompromised focus on safety. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package that boasts everything from paid training and tuition reimbursement to an award-winning wellness program.

The Senior Manager of Market Research will play a critical role to create and oversee the learning plans and research to support overall business strategy, product development process, go-to-market, and messaging strategy for our products and all business lines within FTI. This position requires a strategic thinker with a deep understanding of market and customer insights, research design, and market trends to drive business growth and innovation. The right candidate will have the ability to create a vision for and build a marketing insights team that serves the total business.

This position requires a strategic thinker with a deep understanding of market and customer insights, research design, and market trends to drive business growth and innovation. The right candidate will have the ability to create a vision for and build a marketing insights team that serves the total business. Will have strong communication and presentation skills, excellent analytical and problem-solving skills, and the ability to manage multiple projects and meet deadlines and flex to adjust direction as needed. Able to be a voice within the change to support strategic direction.

MINIMUM REQUIREMENTS 
Education: Bachelor's degree in Business, Statistics/Mathematics, or Behavioral Sciences required. Master’s Degree preferred.  

Experience: Minimum 7-10 years’ experience in market research/specialist agencies or client side. Sales Force experience is a plus.  Or any combination of relevant education and work experience determined appropriate by leadership. 

Ideal candidate will have experience in the following: 

Market research, with a strong background in business strategy, product development, and go-to-market strategy. Current research methodologies, behavioral science, and analytical frameworks used to garner insights with accuracy and for application to current business questions. Using and working with research and sales platforms to create market and customer segmentations, product validation, and market acceptance of conceptual offerings. Leading a team, developing processes, and educating and coaching to build high-functioning teams. Managing insights and analytics professionals. P&L Competency and the impact of learning plans on the P&L, Budget Planning and Management. Partnering with vendors and research agencies in the design and delivery of primary and secondary research. Creating customer segmentations using tools like SalesForce and quantitative data platforms 

Travel: 25% 
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. Works a sufficient schedule to meet the expectations of the role. 

 

KEY RESPONSIBILITIES 

Designs, plans, manages and analyzes marketing research learning plans.Defines appropriate methodologies and overall research plans consistent with business goals. Collaborates and supports interdependence between teams working together toward common goals. Leads design and execution of primary research studies (leveraging qualitative and quantitative methods when applicable) to generate actionable insights and recommendations for stakeholder teams.  Designs interview guides, run interviews and synthesize the finding.  Applies sound research and business acumen to help the business not just solve complex questions but help it look around corners. Creates market and customer segmentations to help drive clarity and insights into the markets in which we work and operate. Designs scalable qualitative research solutions, tools and processes with sales and GTM teams, Sales Force experience a plus. Partners with external agencies and platforms for survey creation, data collection, and data analysis.Reviews all research materials to ensure the validity and reliability of research findings. Provides input to marketing, product management teams and agencies in the development of materials for testing and go-to-market strategies. Offers brand planning and strategy support through a solid understanding of customer behavior and preferences, Voice of Customer synthesis. Manages projects within budgets, schedules, corporate, legal, and regulatory requirements, adhering strictly to relevant policies and SOPs. Keeps the organization informed of evolving consumer/customer demographics, behaviors, and trends relative to assigned brands and categories using all available information sources, including secondary studies, syndicated data, and custom research. Manages all research share-outs and communications in a way that provides access to teams needing to leverage the work while maintaining clear aligned point of views so that the organization is aware of the one source of truth and what role the research plays in creating that formal point of view. Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

SURGE your career forward!
Employees at FTI grow faster because they are a part of a nationally leading team of electrical planners, engineers, designers, electricians, and business professionals.

Your Personal Growth: Build your career path by taking advantage of our industry leading training and leadership development programs.

Leverage Technology: Our virtual design and build programs that offer the latest in robotic total stations, 3D scanning, virtual and augmented reality and drone surveillance and assessment.

Uncompromised Safety: When we see others in our space averaging 2.7 safety rating and ours average .42, you know that we value you and your safety above all else.

We offer competitive, merit-based wages; career path development and flexible and a robust benefits package that boasts everything from paid training, tuition reimbursement and a top-notch wellness program.

We pride ourselves on a “Ground up Growth” mentality that puts you in the spotlight. Becoming a member of the FTI team means you’ve officially put yourself in the driver’s seat of your career. Through our career development and continued education programs, you’ll have options to position yourself for success.

FTI is a “Merit to the Core” organization, and we pride ourselves on our ability to reward and recognize top performers.

BENEFITS ARE THE GAME CHANGER
FTI enriches the lives of its employees through industry-leading total rewards. Our compensation, benefits, time off, and wellness programs are designed to reward individual results that create team success, improve financial security for our employees and their families, and encourage healthy lifestyles. As an eligible employee*, your programs include:

Medical, Dental, Vision, and Prescription Drug Insurance

Company-Paid Life and Disability Insurance

Flexible Spending and Health Savings Accounts

Award-Winning Wellness Program and Incentives

401(k) Retirement & 401(a) Profit Sharing Plans

Paid Time Off

Performance Incentives/Bonuses

Tuition Reimbursement

And so much more!

*Regular/Full-Time Employees are eligible for FTI benefit programs.

We stand strong in our values as we work to Create World-Class Opportunities to Succeed through:

Uncompromised focus on keeping people SAFE.

Building TRUST in everything we do.

REDEFINING what’s possible.

Rewarding individual results that create TEAM SUCCESS.

If you’re ready to learn more about growing your career with us, apply today!

Faith Technologies, Inc. (FTI) is an Affirmative Action Employer/Equal Opportunity Employer. FTI will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older. Faith Technologies, Inc. will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30.