Senior Manager, Membership Performance, Growth & Development + **Location** + Billund, Denmark + Copenhagen, Denmark + **Job ID** 0000022258 + **Category** Sales, Marketing & Product Management **Job Description** **Are you interested in leading LEGO Insiders Membership commercial performance management, drive data-driven decisions, and join a value driven company in an exciting global role?** Join us for an exciting career as “Senior Manager, Performance, Growth & Development” as part of the Membership & Personalisation team within Markets & Channels Central Marketing! **_Please note_** _the work location is either Copenhagen or Billund, Denmark and no relocation assistance is offered for this role._ **Core Responsibilities** The Senior Manager, Membership Performance, Growth & Development, is a key commercial leader responsible for driving strategic and operational commercial performance frameworks, delivering actionable insights, and making data-driven recommendations to optimize the P&L management of LEGO Insiders Membership. + Lead a center of excellence to transform membership performance management, by designing strategic KPI frameworks to achieve membership objectives. + Deliver timely, high-quality reports - aligned with business schedules - to provide actionable insights for data-driven decision-making across the organization. + Manage membership performance reporting to key forums, ensuring concise and timely delivery of insights to guide high-level decisions and organizational priorities. + Optimize P&L management for Membership & Personalization by analyzing trends and delivering recommendations to improve financial results, partnering with Finance. + Provide member and channel performance insights by leveraging data and tools to identify growth opportunities, collaborating with Finance and membership teams. + Build and develop a high-performing team, fostering an environment that empowers individuals to excel. + Create a compliance framework for membership reporting to ensure adherence to competition law and address membership offering requirements. + Implement an agile working model to ensure quality, flexibility, and speed in addressing business questions **Play your part in our team succeeding** This role will establish a center of excellence for commercial membership performance management, growth, and development within Membership & Personalization. It will involve collaboration with cross-functional teams across Markets & Channels, Product Marketing, and Finance to leverage data and insights for optimizing growth and achieving membership and personalisation goals efficiently. Reporting to the Senior Director of Performance, Development & Decisioning, you will lead a team of two direct reports to use data for strategic and operational decision-making, identify commercial opportunities, and accelerate business performance. **Do you have what it takes?** + Extensive experience in performance management, business development, finance, or analytics with strong commercial insight. + Proven leader who motivates and develops high-performing teams, empowering individuals to excel. + Proficient in Excel with advanced functions; SQL experience is a plus. + Skilled at creating clear and engaging PowerPoint presentations with effective visualizations; familiarity with ThinkCell is an advantage. + Exceptional problem-solver and communicator, skilled at delivering sharp, clear recommendations to senior collaborators. + Capable of synthesizing data from various sources into actionable insights to address business needs. + Experienced in leading cross-functional teams. + Familiar with personalization, CRM, and loyalty programs. + Positive and driven, focused on overcoming challenges and achieving quality and efficiency. + Open communicator with experience working across cultures and time zones to build strong relationships. **Nice to have:** + Passion for retail and consumer product marketing and experience in the loyalty industry. + Experience in SQL, R or Python. + Experience working in a global multi-cultural manufacturing company with a complex channel mix (D2C and B2B). + Working knowledge/understanding of marketing channels and supporting reporting e.g. CRM, email, paid media, SEO etc. + Passion for using data to solve complex business problems \#LI-SG2 \#LI-Hybrid Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. **What’s in it for you?** Here is what you can expect: **Family Care Leave** - We offer enhanced paid leave options for those important times. **Insurances** – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. **Wellbeing** - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. **Colleague Discount** – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. **Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. **Workplace** - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. For all candidates, if you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. **Join the LEGO® team today.**