Kuala Lumpur, MY
21 days ago
Senior Manager, PD Academy Training

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

The incumbent will be responsible to handle channel Training and Sales Supervision of assigned channels in Partnership Distribution.

Sales Training Management

Managing a team of Sales Performance Trainers under the Partnership Distribution.Work within the Business Academy team to conduct all the vital training from Licensing (LIAM, CEILI, PIAM, TAKAFUL) to Onboarding to Post Onboarding Training of Rookies.Develop and manage the delivery of learning and development strategy for all (existing & future projects) Sales Distribution Channels team.Lead, coach and build high-performing PD Sales Academy team to support short, medium, and long-term business aim.Collaborate with internal stakeholders to identify training needs, align programs with business goal, and assess training effectiveness.To analyze sales performance data in identifying trends and patterns to develop training strategies to improve sales performance.Nurture continuous professional development within the team, department, and AIA Group L&D to ensure quality and consistency.Manage training budget to ensure cost effective training.Acquire feedback to explore and identify the most effective and innovative training, learning initiatives and projects to ensure PD is an industry-leader in respect of professional development and learning experience.Manage third-party relationships and contract negotiation with external providers to ensure training objectives are met and enhance the overall learning effectiveness. Work closely and collaborate with all other AIA cross functional team (especially PD Business Academy) to outline training improvement for growth for scalability and sustainability of PD. Leverage on learning technology through modernizing learning technology landscape and processes to adapt to latest technology trends.Lead recruitment efforts (working closely supporting the recruitment team) to attract and onboard top talent, utilizing effective sourcing and selection strategies.Provide ongoing support and coaching to reinforce learning in driving continuous improvement in sales performance, along with retention strategies to ensure long term success.Support and Drive All Seller (FEBC, BAM, FEUT, REM, Rookies, VST and all future available seller) on Activation & Productivity thru multiple capacity such as Seminar Selling to Customer, HNW Customer Event, Market Update & Sales Forum and etc closely working with respective Seller internal and external Sales Team.Initiate, Drive, Activate & Track current and new product initiation thru All Seller working closely with Sales Team, Campaign team and Strategic team.


Stakeholder Management and Collaboration

Work closely with the respective Distribution Channel Sales Head (DCSH) on Sales Personnel Performance and comes up with the necessary Knowledge & Skill enhancement, includes Coaching, Sales Joint Fieldwork, and other deem necessary for all the different Sellers.Work closely with our Internal Stakeholders and Corporate Partners together with our DCSH to drive business through our Corporate Partners.Build effective, collaborative working relationships with both internal and external senior leadership team, channel stakeholders, corporate partners stakeholders, internal and external sales team, AIA Group L&D, local HR teams to understand and continually re-evaluate organizational learning and development needs to ensure trainings are aligned with business needs. Working closely with PBB K&L team to enhance and broaden the learning ecosystem between PBB & AIA. Proactively engage and manage the positive communication with PBB stakeholders and AIA management team to ensure the success of training initiatives.All existing and future project stakeholders that can support the success of all PD sales distribution channel.

Job Requirements:

Tertiary education from a reputable University.Minimum 10 Years in the Financial Industry, specifically in Sales & Academy Training.Trainers Management & Sales Target Management experience is a must.Product Marketing and Activation Experience.Agile ways of working, knowledge and experience will be an added advantage.Actual Sales Experience with Insurance products will have stronger advantage.Experienced in handling Agency Business and collaborating with Agencies will be an added advantage.Must have Strong Leadership Management Skill.Must be very independent, proactive, resilient and sales result driven.Must be mobile as outstation travelling is required and frequently within Klang Valley due to logistic of our Sales Personnel.Must be able to Plan, Develop and Train on Training Modules and it’s Contents together with the team.CFP / RFP Certification will have stronger advantage.Other Trainer’s Certification will be a plus point, e.g. 7 Habits, NLP, and others.

#LI-DNI

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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