Description and Requirements The Senior Manager of Performance Improvement leads and coordinates multiple projects across a portfolio of work and partners with business leaders to deliver measurable value aligned to strategic goals and company priorities. The Sr. Manager provides leadership in the planning and deployment of continuous improvement to optimize business processes across the organization. The Senior Manager is a key contributor in the long-term strategic planning of the Performance Improvement Department to drive results. The Senior Manager is responsible for managing and mentoring staff within the department.

Duties & Responsibilities:

Identify and/or direct process improvement opportunities and provide preliminary benefit/financial valuation for project prioritizationLead cross functional teams in successful completion of assigned projects; generate solutions to complex problems through utilization of problem-solving tools and methodologiesMaintain up-to-date knowledge of all assigned initiatives, with a focus on measurable valueCoach, train, and educate business teams on how to leverage performance improvement tools and methodsEstablish strong collaborative relationships with project sponsors, key stakeholders, business leaders and teamsProvide daily management of technically oriented Performance Improvement staff

Minimum Qualifications:

Bachelor’s degree from an accredited institution or equivalent work experience.Experience leading complex process improvement initiatives.Experience managing staffExperience working with data sets and/or Microsoft Excel modelingExperience utilizing valuation and impact analysis methodologiesExperience using workflow diagramming applications to document business processes

Preferred Qualifications:

Master’s degree from an accredited institution.Industry work experience in healthcare such as hospital, managed or long-term care, insurance, government or other healthcare agency.Experience working with one or more Medicaid managed care plan productsBlack Belt or equivalent certification in Lean Six Sigma or other process improvement methodologies

Compliance & Regulatory Responsibilities: NA

License/Certification: Six Sigma Black Belt or other PI Methodology preferred

Hiring Range*:

Greater New York City Area (NY, NJ, CT residents): $119,900 - $183,430

All Other Locations (within approved locations): $102,600 - $156,655

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

*The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.