Your Opportunity
At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
Charles Schwab Platform and Product Management defines the experience and oversees the management of Schwab’s electronic channels (Schwab.com and mobile apps) and internal platforms used by Schwab service representatives and financial consultants. The group is responsible for providing tools and experiences that enable clients to achieve their financial objectives, while supporting the strategic growth of the firm. The group supports all of Schwab’s business enterprises and works with a wide range of internal stakeholders including IT, sales and service, strategy and marketing.
The Communications with the Public team provides the tools and processes to ensure Schwab is meeting compliance and regulatory measures as a firm.
The team is seeking a Senior Manager who will be responsible for the firm’s CWTP practice and tools for all public facing communications. The Senior Manager will determine a strategy and experience for all Communications with the Public along with system design, process and change management from approval to retirement. A key part of the role will be executing the plan for the new CWTP process and tool. The Senior Manager will make a significant impact by creating training, communications and change management plans to share new practices and processes throughout the enterprise. This will require close collaboration with multiple stakeholders across Schwab’s business, legal, financial, operations, service, agency, publishing, and technical teams to execute on key initiatives and content.
What you haveRequired Qualifications
BA or equivalent degree5-7 years of relevant work experience, including background in product management and financial servicesPreferred Qualifications
Strong analytical and problem-solving skills with the ability to identify opportunities and execute to meet strategic objectivesExcellent written and verbal communication skills, including being able to synthesize data, develop recommendations, and influence and persuade partnersFamiliarity with channel managementEffective relationship builder with the ability to partner cross-functionally and work effectively with various levels of the organizationComfort with ambiguity and an ability to learn quickly and thrive in a complex, dynamic environmentProgram and Project management skills, with a track record of execution across multiple functionsAbility to navigate and manage complex projects; translate details into a detailed business requirements and develop implementation plans Options Apply for this jobApplyShareRefer a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Why work for us?Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Application FAQs
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