Your opportunity

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Charles Schwab Platform and Product Management defines the experience and oversees the management of Schwab’s electronic channels (Schwab.com and mobile apps) and internal platforms used by Schwab service representatives and financial consultants. The group is responsible for providing tools and experiences that enable clients to achieve their financial objectives, while supporting the strategic growth of the firm. The group supports all of Schwab’s business enterprises and works with a wide range of internal stakeholders including IT, sales and service, strategy and marketing.

The Communications with the Public team provides the tools and processes to ensure Schwab is meeting compliance and regulatory measures as a firm.

The team is seeking a Senior Manager who will be responsible for the firm’s CWTP  practice and tools for all public facing communications. The Senior Manager will determine a strategy and experience for all Communications with the Public along with system design, process and change management from approval to retirement. A key part of the role will be executing the plan for the new CWTP process and tool. The Senior Manager will make a significant impact by creating training, communications and change management plans to share new practices and processes throughout the enterprise. This will require close collaboration with multiple stakeholders across Schwab’s business, legal, financial, operations, service, agency, publishing, and technical teams to execute on key initiatives and content. 

What you have

Required Qualifications

BA or equivalent degree5-7 years of relevant work experience, including background in product management and financial services

Preferred Qualifications

Strong analytical and problem-solving skills with the ability to identify opportunities and execute to meet strategic objectivesExcellent written and verbal communication skills, including being able to synthesize data, develop recommendations, and influence and persuade partnersFamiliarity with channel managementEffective relationship builder with the ability to partner cross-functionally and work effectively with various levels of the organizationComfort with ambiguity and an ability to learn quickly and thrive in a complex, dynamic environmentProgram and Project management skills, with a track record of execution across multiple functionsAbility to navigate and manage complex projects; translate details into a detailed business requirements and develop implementation plans
What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance Apply Save job