**Additional Information** **Job Number** 24207874 **Job Category** Revenue Management **Location** Kuala Lumpur Office, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250VIEW ON MAP (https://www.google.com/maps?q=Kuala%20Lumpur%20Office%2C%20Jalan%20Sultan%20Ismail%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2050250) **Schedule** Full Time **Located Remotely?** N **Position Type** Management **JOB SUMMARY** Provides support to the Director of Revenue Management Field Support, focusing on Learning & Development initiatives for RMs in APEC region across all brands. This role’s primary focus is to expand and accelerate learning opportunities for the discipline in APEC region through various L&D initiatives. These initiatives would include identifying the needs of L&D, creating training calendar, developing curriculum and content, and overseeing execution of training delivery (both virtual & in-person based on the need of the region). In addition, this role may also support other Field Support responsibilities, such as development & execution of revenue management strategies, field communication & engagement responsibilities, global/regional projects & initiatives execution, as delegated by the Director of Revenue Management Field Support. **CANDIDATE PROFILE** **Education and Experience** + Bachelor’s degree in in Business Administration, Hotel and Restaurant Management + Min 3 years of work experience in hotel Revenue Management experience required, Marriott experience preferred + Experience in trainings delivery (both virtual and in-person) + Proficiency with Advanced PowerPoint is essential **Skills and Competencies** + Excellent written and verbal communication skills, English fluency is a must. + Excellent presentation skills with strong ability to influence audience. + Detailed knowledge of current revenue management systems and tools (One Yield, MARSHA, MRDW, etc), including how to use them and how to apply results. + Good knowledge in both the technical and strategic processes (budgeting, pricing, etc) of Revenue Management. + Delivers results and demonstrates balanced judgment under pressure; engages in fixing the problem vs. just identifying the problem. + Demonstrated ability to take large volumes of complex information and present it in a clear and concise manner. + Able to translate business needs into actions; ensures that all work is completed effectively; solves problems and monitors the progress of work against schedules and budgets; maintains high performance standards. + Comfortable challenging organizational norms and accepted thinking to improve effectiveness. + Strategic and analytical thinker; makes decisions using data. + Comfortable with complexity, ambiguity and change; supports and manages positive change. + Innovative thinker; able to readily apply past learnings in new situations to generate solutions and/or create something entirely new. + Proactive approach to learning RM practices and concepts from other vendors or industries. + Knowledgeable on all MI hotel brands **CORE WORK ACTIVITIES** + Leads revenue management training efforts in the region by identifying training needs and coordinating with continent and corporate resources to develop and deliver appropriate training. + Delivers Revenue Management trainings in the region for hotel leaders (revenue and non-revenue associates), both virtual and in-person + Creates training content and curriculum to support development of Revenue Leaders in the region + Supports continent and global revenue management projects and initiatives. + Develops and maintains strong relationships with a broad group of stakeholders in order to foster trust and influence key decisions. **MANAGEMENT COMPETENCIES** **Leadership** + **Adaptability** – Maintains performance level under pressure or when experiencing changes or challenges in the workplace. + **Communication** – Conveys information and ideas to others in a convincing and engaging manner through a variety of methods. + **Problem Solving and Decision Making** – Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action. + **Professional Demeanor** – Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values. **Managing Execution** + **Building and Contributing to Teams** – Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members. + **Driving for Results** – Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required. + **Planning and Organizing** – Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed. **Building Relationships** + **Coworker Relationships** – Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. + **Customer Relationships** – Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards. + **Global Mindset** – Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential. **Generating Talent and Organizational Capability** + **Talent Management** – Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives. **Learning and Applying Professional Expertise** + **Applied Learning** – Seeks and makes the most of learning opportunities to improve performance of self and/or others. + **Business Acumen** – Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges. + **Technical Acumen** – Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges. + Annual Budget Process – provide systems, tools and guidance to hotels, area, region and continent leaders to generate “ground up” forecasts of future RevPAR and Catering performance + One Yield, including current and future capabilities – ensure that RM associates in the Continent fully understand, and make maximum use of, functionality to drive superior results + Other Revenue Management related systems such as MARSHA, Opera S&C, Opera PMS, MRDW, MarRFP, including current and future capabilities – ensure that RM associates in the Continent fully understand, and make maximum use of, functionality to drive superior results + Marriott Revenue Management Tools and Reports – provide support and guidance to hotels to effectively identify revenue opportunities and analyze performance for all rooms and catering segments + Marriott pricing philosophies and processes - provide guidance to hotel, area, region and continent leaders to carry out pricing strategies that maximize revenue and adhere to Marriott standards and guidelines + **Basic Competencies** – Fundamental competencies required for accomplishing basic work activities. + **Basic Computer Skills** – Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). + **Mathematical Reasoning** – Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues. + **Oral Comprehension** – Listens to and understands information and ideas presented through spoken words and sentences. + **Reading Comprehension** – Understands written sentences and paragraphs in work related documents. + **Writing** – Communicates effectively in writing as appropriate for the needs of the audience. _Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._ Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.