A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Wealth Personal Banking (WPB) Chief of Staff Office

The WPB Chief of Staff function adds further strength to the management team as it plays a vital part in driving the formulation of business strategies and managing business performance. The team supports the business to grow revenues and profitability, while meeting de-risking objectives and maintaining an effective risk management framework. Key responsibilities cover the below areas:

•Support formulation, agreement, and implementation of strategic plans for the business

•Cost structure transformation and management to future proof the bank

•Risk governance to support the management team in risk oversight and decision making

•Provide oversight of fraud management and operations activities

Should you join WPB Chief of Staff, you will have great exposure to the management of key business risk and opportunities. Equipped with experience and knowledge needed, you will have the opportunity to manage and coordinate cross-business activities in WPB, including interacting with and influencing management team across countries, regulators, and other stakeholders. All with an aim to ensure all processes, functions and services within the business are aligned to group policy and local regulations. Last but not least, you will be joining a large team working together to inspire and engage people, develop and communicate purpose led vision, and create an inclusive, high performing, customer-centric culture.

We are currently seeking a high caliber professional to join our team as Senior Manager, Strategic Growth and Business Performance Management.

Principal responsibilities

Lead the formulation and execution of WPB strategy in accordance to the strategic directions of HASE and GroupConduct market research, analyze business dynamics and provide strategic insights and recommendations to senior leadership to facilitate informed decision-makingDevelop robust business performance monitoring framework to ensure effective review of business outcome and work closely with WPB stakeholders to identify grow opportunities Manage strategic projects across WPB and facilitate cross-business collaborationsLead preparation of WPB management reports, presentations, papers and periodic updates for Executive Committee, Board and other management forumsWork in close collaboration with WPB’s and other stakeholders to ensure alignment and successful implementation of business strategies