EXMFG, Dublin
17 hours ago
Senior Manager, Supply Chain Customer Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Bristol Myers Squibb Ireland

Bristol Myers Squibb has been in operation in Ireland since 1964, employing over 650 people across a range of activities and business units.

Ireland is home to External manufacturing’s global headquarters, the business unit responsible for the management of manufacturing contract operations (CMO’s) and ensuring reliable supply of product to patients across the Bristol Myers Squibb global network.

This includes management of, and working in conjunction with, third party contract manufacturers and internal manufacturing sites. In Ireland, External Manufacturing has two sites; Global Headquarters based in Dublin 15 and a distribution centre in Shannon, Co Clare.

For more information about Bristol Myers Squibb, visit us at BMS.com/ie

The Role

BMS Global Delivery Solutions/ Intercompany Operations is looking to recruit on a permanent Contract Senior Manager, Supply Chain Customer Operations, reporting to Director, Supply Chain Operations supporting the External Manufacturing – Pharma Business Unit.

Senior Manager will manage the ExM Tolling Centre in Ireland, ensuring compliance, data accuracy, and efficient supply chain operations. They will oversee customer relationships, support new product launches, and drive continuous improvement projects. The role requires strong leadership and experience in supply chain management within a dynamic environment.

Based on your function, department or individual position, you will have the opportunity to discuss with your Manager the option to work remotely up to 50% of the time, over a two-week period, with the flexibility to choose the days that align with your collaboration needs

Key Duties and Responsibilities:

Supply Chain Operations:

Manage External Manufacturing (ExM) Tolling Centre in Ireland to ensure a high level of Customer ServiceSupport the compliant supply of products to our customersEnsure that the right capacity is deployed to both FGF’s & A&I processes to ensure ‘right-first-time’ execution is achievedEnsure all import and export activities are executed correctlyEnsure data accuracy for all Supply Chain Operations owned dataEnsure compliance with Supply Chain, Quality, and Financial proceduresEnsure credit limits for Third Party Customers are maintained and sales orders are released as requestedSupport and execute all new supply models, product launches, and product transfersManage month and year-end Supply Chain Operations activities, ensuring finance deadlines are met and financial reporting is accurateWork with Finance to ensure that correct fiscal details are used for new supply models.Provide information to support Financial AuditsEnsure compliance with GDP, EHS & SOX regulations, policies, procedures & directives

Customer Relationship Management:

Manage Supply relationships with Third-party customers focused on Forecast receipt, upload, and order managementEnsure SC adherence to supply contractual terms and conditions agreed with 3rd party customers.Manage cross-functional EXM stakeholders (SRM, Quality, MT, Finance etc) to ensure that customer expectations are being metDevelop efficient processes in consultation with different functions and stakeholders to support supply continuity to customers.Represent ExM SC Operations at internal site cluster meetingsEnsure relevant KPI’s are in place to ensure alignment to goals and to drive performance improvements from a customer, GSC, and EXM point of viewEnsure relevant forums are established with our customers focused on but not limited to Forecast, Demand, Supply chain execution, Compliance, and Quality performance.Ensure efficient communication in relation to supply updates or other activities impacting supply to the relevant customersRelationship manager for intercompany sites

Projects:

Support EXM global supply chain initiatives, system/process optimization, and new product/market launches.Manage continuous improvement projects focused on optimizing the A&I and FG’s delivery process.Provide input to supply agreements to ensure BMS ExM supply chain requirements are fully represented.Manage the implementation of projects requested by third-party customers in alignment with supply sites.

Teamwork / Safety / Development

Promote a high-performance team culture within Supply Chain Operation teamsHold regular meetings with key stakeholders to optimize communication channels and information flowSupport the implementation of EHS policies in the Supply Chain Operation Ireland TeamSet objectives and guidelines for all personnel, and provide feedback on performance through the performance connections process

Qualifications, Knowledge and Skills Required:

Leadership, innovation, communication skills, teamwork, problem-solving, and a commitment to quality and compliance.Excellent negotiation skills.  Knowledge of supply chain concepts and practices in Pharmaceutical, Cosmetic, Food, or FMCG industries.    Knowledge of technology, ERP, materials planning, and financial controls.    Knowledge of international customs & trade, taxation, transfer pricing, and cGMP regulatory requirements.    Excellent analytical and PC application knowledge.   Excellent analytical, verbal, and written communication, and critical thinking skills.    Ability to prioritize, organize, and manage multiple tasks to tight deadlines.    Understanding of BMS products and markets.    Ability to work effectively with diverse groups and organizations.  Capability to interact with key decision-makers in manufacturing technology, quality, supply chain, procurement, manufacturing, finance, legal, and EHS.​Degree in Business Administration, Sciences, Engineering, Supply Chain, or Finance. Master’s degree and APICS certification are desirable.    8 to 10 years’ experience in Supply Chain.    Demonstrated experience in strategic supply chain and supply relationship management.    Experience working within a global and culturally diverse matrix organization.  Demonstrated ability to perform in a dynamic, fast-paced, changing, and demanding environment.    Demonstrated business acumen and ability to organize and present information to cross-functional audiences and senior leaders.Demonstrated ability to frame and build concepts and ideas and develop and execute strategic plans as required.

Why you should apply

You will help patients in their fight against serious diseases You will be part of a company that encourages excellence and innovation, respects diversity, develops leaders and values its employees. You’ll get a competitive salary and a great benefits package including, but not only, an annual bonus, pension contribution, family health insurance, 27 days annual leave, access to BMS Cruiserath on-site gym and life assurance.

BMSBL

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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