In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.
Our RUCKUS One Cloud and Edge services, AI/ML solutions, Wi-Fi 7 access points, ICX multigigabit switching, IoT Suite, secure policy user/device onboarding software, and broader portfolio of network management and control all redefine what’s possible in wireless connectivity and network performance with flexibility, reliability, and affordability. RUCKUS has an unbeaten track record of “it just works,” compared to alternative solutions, in the verticals and market segments we serve. Don’t just take our word for it. We can prove it!
This leadership position is remote, requires roughly 50% or more travel and located in the Southeastern states with a preference in Florida or Georgia.
How You'll help us to connect the world:
The Manager, Systems Engineering, Southeast will lead a team of territory account focused Systems Engineers providing customer focused technical sales leadership support, sales and technical enablement, selling and influencing, net new account acquisition, provide knowledge transfer of best practices for deployments and operation, technical management and escalation as a trusted advisor. This role will interface with cross functional group resources and leadership to define strategies and execute them along with your team.
The enterprise SE team will perform consultative solutions-based discussions to all levels of decision makers and targets customer initiatives from pre-sales, operational efficiencies, revenue growth, network architecture evolution planning, solution standardization, and deployment timeframes. You will attract, recruit, and develop talented SEs and support the team’s efforts to successfully position, influence and grow the RUCKUS product portfolio to net new and existing installed base customers and reseller partners.
Responsibilities:
Support the Southeast Regional sales leader, sales teams, and systems engineers in the achievement of revenue goals, customer growth and business planning, product portfolio expansion and new customer acquisition
Develop leadership level relationships with responsibilities for customers, vendors, partners, and internal service organizations to manage successful network implementations that allow customers to gain competitive advantage of RUCKUS solutions
Deliver technical presentations and lead discussions as a regional/group leader
Review formal technical account plans, RFx proposals, and sales strategies of your team
Recruit, hire, and retain top talent for permanent assignments
Coach and develop staff. Provide performance management, development planning, salary planning, technical training, reward and recognition, and team building
Plan, organize and direct the activities of a variety of cross functional teams and non-sales support groups to ensure highest customer satisfaction
Collect customer feedback from the SE team and collaborate with Product Line Management to influence products and services roadmaps
Leverage industry knowledge, technology and vertical trends, and awareness of the business economics to aid systems engineers to grow and build their account plans
Preferred working knowledge of RUCKUS Networks management, wireless, wired, and software solutions
Qualifications:
Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; OR equivalent proven work-related experience
Minimum 10 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
5+ years management experience of demonstrated leadership of technical teams
5+ years demonstratable hands-on experience supporting customers including selling of Wi-Fi, switching, Analytics, SaaS, other network solutions, deployments, managed services, etc.
A professional or associate level project/program management certification OR equivalent experience is preferred
Strong leadership qualities through inspiration, positive reinforcement and recognition, personnel growth, support and manage complex situations, relationships, behaviors and remove roadblock items for your SE team
Highly effective technical, business and industry related presentation skills
Strong verbal and written communications skills.
You will excite us if you have:
A proficient understanding of net new customer acquisition, existing customer development, channel landscape of MSPs, traditional networking resellers and distribution partners, pre-sales engineering, technical sales processes, and critical account management
Strong understanding and experience with mid to large enterprise business models and technical requirements for verticals that include MDU, K-12, SLED, higher education, hospitality, manufacturing, warehouse, logistics, large public venues and others
Advanced understanding of industry and business drivers and how to map these to a customer requirements and network environment, migration and network refresh decision making strategies including identification of improvement areas in network design
Multi-tasker with strong ability to manage under pressure to address deadlines, program manage development of deliverables, and logistical champion when supporting multiple projects and events
Working knowledge or understanding of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc.
General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; network segmentation, personal identity networking, security (SASE); SD-WAN; wireless controller architectures; indoor and outdoor wireless deployments; routing and switching
Strong program management experience, technical relationship building, verbal and written communications skills, presenting and thought leadership, and commanding a room of executive level decision makers
#LI-RB1
#LI-REMOTE
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $160,400.00-$240,700.00
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company’s Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.
What Happens After You Apply?
Learn how to prepare yourself for the next steps in our hiring process by visiting https://jobs.commscope.com/content/How-We-Hire/?locale=en_US
Why CommScope?
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at talentacquisition@commscope.com. You can also learn more about CommScope’s accommodation process and EEO policy at https://jobs.commscope.com/eeo