Senior Manager, Workplace Experience
Chewy
**Our Opportunity:**
Chewy is looking for a **Senior Manager, Workplace Experience** to join our pack in **Plantation, FL** . As the senior leader of the onsite Facilities team, you’ll play a critical role in delivering an exceptional workplace experience for our Team Members (TMs) while coordinating daily operations. This role involves leading a team, coordinating with vendors and the landlord, supporting on-site events, and owning space management systems and processes. You'll report directly to the Director of Facilities and help drive a culture of service, efficiency, and excellence.
**What You’ll Do:**
+ Lead a high-performing Facilities team to deliver an outstanding, welcoming workplace experience.
+ Oversee space planning and occupancy, including seating assignments, team moves, and neighborhood layouts—partnering with leaders to meet business needs.
+ Maintain accurate data on headcount and team allocations; build positive relationships to stay ahead of organizational changes.
+ Drive daily operations: ensure workspaces are clean, stocked, and ready for use, and manage supply and asset inventories.
+ Own office budgets, procurement, and vendor relationships—covering maintenance, catering, vending, and general services.
+ Manage building maintenance and improvement projects in coordination with landlords, vendors, and internal partners.
+ Oversee the mailroom process and facilitate shipping/receiving logistics.
+ Support workplace safety by partnering with EHS and Asset Protection, and ensuring compliance with emergency protocols.
+ Collaborate on and support on-site events—from everyday engagement to large-scale meetings and summits.
+ Communicate regularly with customers on facility updates, and serve as a go-to resource for Team Members and guests.
**What You’ll Need:**
+ Bachelor's Degree in a related field (business, communications, real estate), or equivalent work experience
+ 5–10 years of facilities or workplace management experience supporting over 500 employees daily.
+ Experience as a people leader, leading a small team of individual contributors
+ A customer-first approach and strong communication skills, both verbal and written.
+ Ability to thrive in a fast-paced, dynamic environment and independently solve problems.
+ Strong organizational skills, attention to detail, and ability to juggle multiple projects.
+ Experience managing office budgets, vendors, and procurement processes.
+ Familiarity with space planning tools and occupancy tracking systems.
+ Willingness to be onsite Monday - Friday, with flexibility for events or emergencies.
+ Position may require travel.
**Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **CAAR@chewy.com** **.**
**If you have a question regarding your application, please contact** **HR@chewy.com** **.**
**To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .**
Confirm your E-mail: Send Email
All Jobs from Chewy