AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.
If you want to shape a brighter future at AIA Digital+, please read on.
About the Role
The incumbent is responsible for overseeing the operations of system teams which consist of 2 or more sub teams to ensure them to deliver the services/application at the quality level, ensuring operation significant metric through integration with other applications.Roles and Responsibilities:
Support to execute company strategy (20%)
• Assisting Department Head to define the direction and objectives of the department, set the strategy of these supporting systems and offshore service model.
• Preparing and driving the operation plan according to company’s direction
Develop team members to achieve the defined target (40%)
• Talk with internal and external customers to understand their business needs and define the service level agreement accordingly.
• Evaluate the feasibility and applicability of systems recommendations and advising user the efficiency considerations.
• Developing the team to achieve objectives defined in performance indicator.
• Leading and developing team efficiently and providing service to customers at defined quality level.
• Proactively lead issues, propose options and ensure to implement efficient services
• Providing consultant and recommendations to the business executive manager.
Develop team to meet business needs (40%)
• Leverage and build up the resource with required skill set to fulfill the needs from customer and project.
• Assisting HR in staff recruitment and managing staff’s performance.
• Defining the development plan for the team and key staffs.
Other responsibilities
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements.
Job Requirements:
• Bachelor degree or above
• Over 10 years of relevant experience in implementing solutions or working in a project environment with vendors and inhouse teams, with at least 5 years in the management role.
• Strong leadership and team building ability.
• Proficient in IT Application development/ design in 2 platforms: Cloud platforms, AS400/ Linux/Windows/Unix platforms, database platform, Web/mobile applications
• Strong business/ functional knowledge in domain areas and proficient in Insurance application at least 2 application end-to-end
• Effective communication and good interpersonal ability.
• Good command of problem solving skill
• Fluent English both in oral and written.
• Outstanding work ethic, creativity, high-integrity, teammate demeanour.
Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.