Welcome page Returning Candidate? Log back in! Senior Manager Requisition ID 2024-48264 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Location US-NY-MANHATTAN Location Name 09436 - NY MIDTOWN OPCTR - J. WITT Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Address 2 250 W 39TH ST SUITE 1500 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : City MANHATTAN Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : State/Province NY Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) : Postal Code 10018 JobLocation_Header MANHATTAN NY United States Position Type (Portal Searching) Full-Time Category (Portal Searching) Parking Operations Management Overview

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”

 

We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

 

Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.

Responsibilities

What you’ll do 

Deliver on Our Promise by ensuring every moment matters for our clients, resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.Conduct routine visits to assigned locations to ensure proper operating procedures, while working to identify all existing and potential operational problems.Utilize the SP+ cutting-edge suite of technology solutions to best serve our clients and customers’ needs.Go above and beyond when necessary to support team and clients by being responsive during "off-duty hours."Ensure the accounts operate within the budget and make recommendations to attain the budget if unforeseen circumstances cause negative variances. Operate within proper and timely revenue protocols and follow daily deposit procedures; manage P&L (Profit and Loss Statement). Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.  Qualifications

What you need   

At least five years of management experience.4-year College/University degree preferred.Proven ability to lead and motivate team members.Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.Prior experience creating and maintaining budgets.Ability to communicate and work with all levels of the organization, from field employees, executive staff, building management, and customers.Experience using various computer applications/systems (e.g., Microsoft Office Suite).

License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.

 

Salary: $100,000 -$115,000 annually 

 

SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

 

Right to Work Poster

Location US-NY-MANHATTAN