About the Role: Grade Level (for internal use): 11 S&P Global Market Intelligence The Role: Sr. Manager - Quality The Location: Gurgaon/HYD/AMD Grade : 11 The Team: The Quality function at Public Ownership Operations group is responsible for establishing reports/edit checks for the data collected by operations teams. Team is accountable for quality practices to simulate quality as experienced by our customers. Collaborate with operations teams in defect prevention and elimination efforts, furthermore influence the design of processes and help organization drive process reengineering/transformational efforts. The Impact: This role is response to oversee Quality function across public ownership domain. Consistently evaluate and drive quality practices which in turn helps in delivering best in class products to our customers. Data quality is the bedrock of everything we do at S&P. What’s in it for you: Build essential skills that put ahead of quality professionals with in the firm/Industry. Opportunity to experiment and implement your innovative thoughts. Be responsible for driving customer experience through superior data quality Opportunity to work across multiple regions, divisions, experience a diverse and inclusive culture. An opportunity to manage leadership and/or individual contributors and contribute towards achieving strong business results. Responsibilities: Independently manage a team of 25-30 individuals through Asstn Managers & Managers. Teams could be located across various sites or regions. Derive intelligence from sampling, customer feedback and operations error pattern. Analyze trends, patterns and provide meaningful insights. Constantly evaluate quality practices and try to embed quality into the design of the process As a senior member of the quality function provide input to Quality strategy Translate organizational strategy into executable goals, with laser sharp focus on execution. An enthusiastic leader with eagerness to continuously learn and contribute Accountable for talent Development, engagement and performance management Drive the culture of quality and actively represent the operations group What We’re Looking For: Strong communication skills, with ability to engage with varying degree of audience Strong analytical skills and data-oriented mindset Passion to lead people, engage with multi-generational workforce and develop leaders of future Be customer obsessed. An independent thinker, an avid collaborator and relentless executor Basic Qualifications: Should have team management experience of 4 – 6 years Green Belt Certification and exposure to Quality Concepts is a must. Knowledge of Data Analysis and visualization tools. Full time MBA or Bachelor’s Degree from recognized university. Preferred Qualifications: 1- 2 years of experience in Quality Function. Black Belt Certification. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Diversity, Equity, and Inclusion at S&P Global: At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 10 - Officials or Managers (EEO-2 Job Categories-United States of America), DTMGOP103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning) Job ID: 311568 Posted On: 2025-01-22 Location: Gurgaon, Haryana, India