Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Senior Manager, Workday
In this role, you will be a part of the core sourcing team and drive different channels for timely delivery. Need to understand every requirement from business as it comes in and drive sourcing in the right direction

Responsibilities
• Manage 700 FTEs across different line of businesses
• Manage a team of 3-5 supervisors
• Monitors and manages activities to support service level agreements for Genpact Philippines
• Maintains daily connect with clients and stakeholders
• Conducts root cause analysis of SLA deviations, action plan development and resolution
• Administers entitlement planning and scheduling
• Produces and analyzes daily efficiency reports
• Publish reports required by stakeholders
• Attends centralized or site management meeting, as required
• Supports process improvements, Lean/Six Sigma projects
• Other assigned tasks as required by the business
• Forecast required Head Count for incoming business (Staffing requirement and forecasting)
Qualifications we seek in you
Minimum Qualifications / Skills
• College Graduate / with equivalent experience
• Relevant experience required in WFM Manager
• Excellent comm. skills – Verbal Written
• Good Excel/Presentation skills
• Good people connect with outstanding PR skills

Preferred Qualifications/ Skills
• Relevant experience required in RTA Manager
• Understanding on sourcing market / competition
• Eye for detail and quick response time
• Ability to drive compliance process adherence

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.