Our Story
We make modern classics with character. We believe in true timelessness, the integrity of well-made clothes, and since our inception, great quality at a great price. That’s in our DNA.
But, we know it’s not only about the clothes—it’s about the feeling it gives the people who wear them, whether they’re confidently giving a presentation in a well-tailored suit; basking in long salty beach days in vibrant, colorful sun-soaked swimsuits, or joyfully re-discovering their favorite Rollneck sweater in their closet again and again, season after season.
And ultimately, it’s about helping our customers be the best, most authentic versions of themselves.
And that’s what we’re after, to inspire people’s lives and style.
Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.
TITLE: Senior Manager - Analytics and Data Science (J. Crew Group, LLC)
LOCATION: New York, NY (A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)
DUTIES: Serve as the subject matter expert (SME) for the development, deployment, and ongoing maintenance of J.Crew Group’s data science models. This role encompasses a range of business functions including marketing, supply chain planning, and store operations. Leverage robust statistical and machine learning methodologies to analyze data, creating predictive models and revealing insights from disparate sources to drive value for customers and stakeholders. Lead collaborations between the Data Science team and other tech groups such as Digital Products and Engineering, as well as with key business units like marketing and merchandise planning. Utilize our technology stack to deliver keen business insights through advanced analytics. Develop analytics that influence customer engagement and assist senior leadership in aligning expenditure with strategic outcomes. Employ and refine KPIs to measure campaign performance and progress towards key goals, introducing new KPIs as the business evolves. Design and evaluate in-market tests, in concert with business units, to gauge the efficacy of new initiatives, and provide deep data-driven insights. Craft compelling presentations for a variety of audiences, translating complex technical concepts into understandable terms. Manage full lifecycle of data model development from conceptualization to deployment, ensuring high data quality and relevance. Mentor team members in statistical methods, business acumen, and incorporation of analytics into business strategies. Oversee a team of Data Analysts/Scientists, establishing objectives, and assessing performance. EOE
REQTS: Must have a Master’s degree or foreign equivalent in Statistics, Computer Science, Mathematics, or a related field plus six (6) years of experience in consumer marketing data science in the position offered or a related position. Must have six (6) years of experience with all of the following: Utilizing customer and marketing data and associated architectures including e-commerce, POS systems, and demographic data to develop and convey analytics and predictive models that inform business decisions and KPIs within a multi-channel marketing environment; Performing advanced statistical analyses, including causal inference, clustering, logistic regression, market basket analysis, customer segmentation, retention analysis, time series regression, and experimental analyses including A/B testing; Working with advanced analytics and data science technologies including SQL, Python, and R, also utilizing data visualization tools including PowerPoint and Tableau. Must include two (2) years of experience with all of the following: Leading and developing a data analytics team; Creating consumer and marketing data science deliverables, including Media Mix Modeling, Multi-Touch Attribution, Customer Lifetime Value, advanced segmentation techniques, and Lead Scoring models; Employing retail-focused experimentation tools, including APT software; Leveraging data from consumer loyalty programs for analysis and predictive modeling; Working with enterprise IT and big data technologies, including Customer Data Platforms, Google Analytics, Adobe Analytics, Snowflake, Databricks, Salesforce, and Power BI.
HOURS: Full time; Mon- Fri (40 hrs/week)
SALARY: $184,500 - $204,000 per year
INCENTIVES OFFERED THROUGH THE EMPLOYEE REFERAL AWARD PROGRAM ARE APPLICABLE TO THIS POSITION.
We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.
Benefits + Perks
Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
Flex Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday year-round.
Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.