Our team comes under Food & Beverages Global Industry Unit that delivers fully integrated solutions customized to fit unique business requirements. We work in a 24x7 model, responsible for providing Application Management Services to Oracle F&B applications hosted in Oracle Cloud Infrastructure (OCI). We also work as bridge between the support teams and development teams to analyze, troubleshoot and report bugs related to such applications. Our global team has presence in India, Australia, Germany, Hungary, U.S. & U.K
As a Sr. Manager within the Food and Beverage Global Industry Unit(FBGIU), Application Management Services(AMS) group, they will be accountable for the operational capabilities of the cloud triage team. They will lead a team with a follow the sun model, owning 24x7 capabilities. Their work will enable our customer's more mission-critical workloads to be cloud hosted with confidence in the security of their information, the availability of the services, and the rapid response and resolution of incidents.
The Sr. Manager will be a champion for operational efficiency and will accelerate operational productivity, analyzing historic and real-time results, and become a trusted partner to the FBGIU AMS leadership team by making strategic and tactical recommendations based on those analyses. This individual will need to collaborate effectively with internal stakeholders across the FBGIU organization and look for opportunities to simplify and improve cloud operations.
The successful candidate will be an excellent organizational and inclusive people leader, who can hire and build the best diverse talent across their organization. They will excel at driving results via empowering and scaling people. They will be an excellent written and verbal communicator. They will be comfortable presenting to senior leadership and influencing global stakeholders across the organization. They will be proficient at identifying critical internal and external trends and will be detail oriented, with a passion for simplifying processes to deliver operational excellence at scale. They will be able to roll-up their sleeves, working directly with models and data, as well as innovating and driving strategic priorities for the FBGIU AMS organization.
Career Level - M3