With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

PURPOSE OF THE POSITION:
This position is responsible for leading World Vision’s communications and public engagement efforts across the East Asia region. The role will direct efforts to strengthen World Vision’s reputation and influence, building trust with key audiences, and positioning the organization effectively to enable the achievement of organizational goals for increasing income, influence and impact. The position will provide strategic leadership and oversight of the communications function, ensuring quality and integrity of content, driving strategic partnerships, championing thought leadership, and managing risk. The role will also provide supervision, support, and guidance to major humanitarian responses across the region to assure the organisational minimum standards for emergency communications are met. As a key member of the Global Communications Leadership Council, the Senior Manager will ensure the quality planning and delivery of high-impact communications for local to global audiences, in support of regional external engagement priorities, and in alignment with World Vision’s Partnership strategy, Our Promise. The role matrix manages Field Office communications leaders and emergency response communications deployments in all countries where World Vision works within the region.

MAJOR RESPONSIBILITIES:
 

Strategic Leadership

Leads and executes an integrated communication and public engagement strategy and annual business plan to build World Vision’s reputation and brand with key audiences, tell our story and support key priorities.Directs improvements to the regions’ communications operating model to optimise ways of working, increase stewardship of resources and strengthen the quality of communications deliverables for the Partnership.Advises Regional Leadership and National Directors in Field Offices across the region on strategic reputation, internal and external positioning, technical branding, global branding, communication capacity building, and opportunities and issues to elevate understanding, performance and accountability across the region.Leads communications efforts which contribute to supporting regional and Partnership fundraising and brand priorities across multiple funding streams and audiences.Directs humanitarian response communications to ensure Partnership media, advocacy messaging and fundraising needs are met through talent mobilisation and provision of targeted content, proactive and reactive messaging and media spokespersons.Engages effectively with media, peers and donors for coordination, learning, and leverage.Identifies opportunities and needs for organizational capability building and investment to ensure continued relevance and competitive positioning through Communications & Public Engagement channels.

Content, Experiences, Media & Social

Directs the delivery of high-quality, evidence-based, child-focused content/multi-media packages to meet World Vision’s priority audience needs, including advocacy, external engagement, marketing and local fundraising, grant acquisition and other resource development activities at regional level. This includes production of high-quality, creative and effective content packages from within the team as well as oversight of content produced from across the region for global use.Collaborates cross-functionally to co-create regional initiatives and narratives to support resource mobilization, advocacy, and partnering goals.Drives and champions communications that connect targeted audiences to our work while enhancing brand trust and credibility.Engages media across the region, together with national media focal points, and in coordination with Partnership media managers, to maximise positioning opportunities with targeted outlets, developing regional spokespersons and messaging as needed.Directs an aligned and engaging digital presence at regional and national level that leverages World Vision’s global brand, regional value proposition and field ministry impact.Establishes regionally-relevant and globally-aligned insights and metrics framework for evaluating the performance of media and social media efforts.

Executive Communications and Engagement

Directs an effective thought leadership agenda to support organizational positioning in line with external engagement goals.Supports the process for continuous learning on appropriate communication systems, processes and tools.Facilitate access to key communications resources, materials, learning and support opportunities for field and regional offices.

Team Leadership and Partnership Representation

Leads a high-performing, multi-discipline community of communications practitioners.Coordinates and manages across the region national communications teams, through a matrix relationship. This includes coordination with Field Office leadership to ensure that teams are high performing, delivering on Partnership priorities and advising on capacity gaps.Actively represents communications issues and priorities to World Vision’s communications network and the Partnership through forums such as the Communications Leadership Council.Identifies and harnesses opportunities to support regional positioning through partnership-wide communications channels, including publications and events.Contributes to the development of global policies, guidelines and standards relating to communications and provides leadership in contextualizing and mainstreaming them within the region.Plans and executes capacity-building initiatives for Field Offices

​Reputation Risk Management

As the regional focal point on reputation risk management, socialises a proactive risk management approach with leaders across the region, identifying opportunities to build reputation and decrease impact of specific risk issues.Identifies, assesses and coordinates World Vision responses to current and emerging risks.Escalates major issues and coordinates with the Global Centre risk unit as part of the Integrated Risk Management approach.

REQUIREMENTS:

Minimum 5 years of professional experience in international communications, media and journalism, with a minimum of 3 years leading and managing teams.Demonstrated understanding of the development sector.Strong track record delivering results in media relations, crisis management, relationship-building.Demonstrated experience in leading and delivering communications plans linked to fundraising objectives.Demonstrated experience leading organizational communications and public engagement through a crisis or emergency.Experience managing reputation risk issues and employing successful mitigation measures.Experience leading effective digital communications, including social media, and an understanding of relevant tools and trends.Proven ability to effectively work collaboratively across team to deliver outcomes on time.Proven ability to train and coach staff and peers.Understanding of East Asian cultures and context.Ability to navigate a highly diverse, virtual team environment, working across multiple time-zones.A Masters Degree or equivalent in Communications, Media, Journalism, Public Affairs, International Development, Sociology, MarComs or related fields.Experience with international NGOs.Experience engaging and partnering with government, UN agencies, and donor agencies.Experience negotiating with multiple business units in a large, federated structure, preferably in a matrix management environment.Knowledge in photography, graphic and website design.Experience living and working within East Asia.

Applicant Types Accepted:

Local Applicants Only