London, London
18 hours ago
Senior Manager-Compliance

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Duties will include:

Drafting regular Board, Risk Committee, and other governance meeting materials for Compliance. Reporting to the Board and other Committees, as required.  Leading, co-ordinating, and drafting communications between American Express and the Regulators – FCA, PSR, ICO. Regulatory Change – own horizon scanning activities, working with stakeholders across the Business to discuss changes and implement where appropriate. Training of Senior Managers (SMF), Certified colleagues and staff across the Business in respect of regulatory matters as appropriate. Work with colleagues across the Business, and relevant industry stakeholders to assess Government policy, and respond where appropriate.  Regularly liaises with first, other second and third line teams to discuss and communicate compliance activities, and understand business needs and current  issues in the market Work with colleagues across the Business to ensure SMCR requirements continue to be met.  Work closely with the wider compliance team to provide advice where appropriate. Assist in producing and maintaining relevant compliance policies and procedures as appropriate.  Provide insight and reporting to the UK Market Compliance Officer, holder of SMF16 and 17, on Regulatory insights, interactions, and findings. Keep up to date a working knowledge of applicable laws, regulations, and company policies to identify the legal obligations applicable to American Express.  Oversee and own relevant regulatory applications and notifications using applicable regulatory platforms. Continuing education - stays current on compliance topics by attending events, seminars and meetings arranged by law firms and professional associations

Minimum Qualifications

Five plus years in a Regulatory Liaison or in a Compliance Consultancy or Regulator experience covering a wide range of FCA Handbook Rulebook topics including Consumer Duty, SMCR, SYSC, CONC etc.  A thorough understanding of the regulation and operation of payment infrastructure, including Open Banking  Working knowledge of the UK Retail Banking/Payments industry, and the applicable regulatory environment (FCA/PRA). Ability to manage competing priorities to completion and to deal with rapid changes of priority.  Analytical and detail focused with the ability to identify anomalies, trends and make recommendations.  Proven ability to understand legal and regulatory concepts and convert them into relevant, practical business requirements and compliance solutions. Self-motivated, energetic team player with proven ability to work effectively in a matrix organization and across international markets with all levels of  management. Strong influencing, communication, and relationship skills. Excellent written and oral communication skills.

 

Preferred Qualifications

Bachelors degree and or compliance/legal qualification.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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