**Discover. A brighter future.** With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine. Come build your future, while being the reason millions of people find a brighter financial future with Discover. **Job Description:** **What You’ll Do** + Responsible for managing an employee relations team for at least one major location. Responsible for assisting in the development and implementation of ER strategies, programs and policies which promote productive and positive relationships between managers, employees and co-workers by helping to prevent and resolve issues between individuals. Ensures efficient and effective processes and procedures are in place and being followed in a consistent manner in order to resolve issues in an expedient manner, that individuals are treated fairly, and that actions taken are in compliance with Company policy and government regulations. Leads policy and procedure development for the entire ER function. Serves as back-up to ER Director. + Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee. **How You’ll Do It** + Handles the more complex and sensitive ER matters at their location, which will include officer level ER issues and investigating formal charges from government agencies. + Helps to produce policies and procedures for the ER function and to develop, implement and ensure the efficient and effective processes and procedures for their location are in place and being followed in a consistent manner in order to resolve issues in an expedient manner, that individuals are treated fairly, and that actions taken are in compliance with Company policy and government regulations. + Leads team that oversees day-to-day ER operations with responsibilities that include but are not limited to, advice and guidance to managers, handle violations and internal fraud risk assessments, address domestic violence situations providing advice and counsel to employees, investigate internal complaints regarding fair treatment and compliance with ER policies and laws, manage ER compliance, ensure employee relations training is developed and provided, policy guidance to managers and employees on the interpretation of policies and procedures, support of the exit process, manage health and safety issues as it relates to threats to employees, Workers’ Compensation issues and accommodations, maintain ER records, gather and Analyze data to identify trends and gaps and ensure appropriate training for managers and employees is provided to mitigate risks and to promote and more engaged workforce. + Assists in taking proactive measures, based on internal data, information from the business, changes in employment law and ER company policies, to ensure education is provided to the appropriate audiences, and ER programs produced with the goal of minimizing legal risk, preventing the unfair treatment of employees and addressing ER matters. + Responsible for developing and modifying ER policies and procedure. Training for ER staff. Manages and coaches a team of ER professionals. + Drives continuous improvement and service delivery excellence within the HR functional area by ensuring a well-controlled environment through effective processes, workflow and technology. + Participates in leads projects with a significant scope/impact (company-wide). Represents ER in audits and associated action plans. + Serves as liaison for ER on significant matters, initiatives and standing committees with our partners in Law and Security **Qualifications You’ll Need** **The Basics** + Bachelor’s degree in human resources, Psychology, Business Administration and Management, English Literature, or related field. + 10+ years of experience in employee relations, employment law, corrective action, employee complaints, or related experience. + 2+ years of experience in people management. + In Lieu of Education, 12+ years of experience in employee relations, employment law, corrective action, employee complaints, or related experience. **Physical and Cognitive Requirements** The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws: + Primarily remain in a stationary position. + No required movement about the work environment to complete the major responsibilities of the job. + Primarily performed indoors in an office setting. + Ability to communicate verbally and in written form. **Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.** **Application Deadline:** The application window for this position is anticipated to close on Nov-13-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed. **Compensation:** The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position. **Benefits:** We also offer a range of benefits and programs based on eligibility. These benefits include: + Paid Parental Leave + Paid Time Off + 401(k) Plan + Medical, Dental, Vision, & Health Savings Account + STD, Life, LTD and AD&D + Recognition Program + Education Assistance + Commuter Benefits + Family Support Programs + Employee Stock Purchase Plan Learn more at mydiscoverbenefits.com . What are you waiting for? Apply today! All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management. Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision) (https://www.dol.gov/agencies/ofccp/posters) Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.