澳門 / Macao
89 days ago
Senior Manager - HR Business Partner
Position Summary

Assist VP of HR Business Partner to deliver people solutions for the departments. Enable and facilitate high touch, face to face HR delivery that enables high team member engagement and winning performance by the departments.

Primary Responsibility

Alliance with Business
- Assist VP of HRBP to deliver the annual HR business plan 
- Support local execution of organization wide HR initiatives
- Identify and resolve talent issues before they impact the business  
- Facilitate talent selection and development in conjunction with line management and CoEs
- Be a coach and HR partner to the business managers
- Liaise with the departments and build partnerships


Team Member Engagement and Communications
- Act as a proactive listener and advocate for team member suggestions and concerns
- Deliver high touch face to face HR advice and services - such as employee relations, performance coaching, case management, team effectiveness - by proactively solving problems, identifying solutions and mobilizing delivery
- Leverage technology for timely dissemination of relevant information and facilitate team member feedback
- Maintain and deliver employment brand standards
- Implement programs to communicate organizational culture to team members     
- Communicate policies and organizational changes to business managers and team members


HR Operational Advisory
- Manage and deliver key TM life cycle processes such as ERF and SRF processes, Complaint Handling process, Manpower Planning and Budgeting process, TM onboarding and exit process, Succession Planning process for Senior Manager and below.

Requirements

- At least 8 years of progressive HR management experience with 2+ years in business partnering. 
- Full spectrum of HR functional skills with strong business acumen.
- Experience in gaming/hospitality industry is highly preferred.
- Excellent communications and presentation skills. Fluent written and spoken English.
- Good command of Microsoft Office (Word, Excel and PowerPoint).
- Great leadership skills and able to motivate and engage with team members.
- The ability to communicate complex information with clarity, and have the planning and organization skills required to develop strategies and identify solutions that influence tangible outcomes such as turnover, grievances and embed good practice across the company.

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