The Senior Manager - Human Resources Information Systems (SM - HRIS) with strong strategic and analytical skills and HR solutions knowledge, will support the HR Technology roadmap delivery to enhance user experience. This position will lead assigned projects from scoping, strategy, development to implementation of HR technology solutions. The incumbent is required to manage resources of HRIS team, coordinate closely with IS&T team and stakeholders to ensure that an integrated solution is provided to meet business needs by improving efficiency, enhance collaboration while ensuring data governance. Strong knowledge is required across PM methodologies, emerging technologies and application architectures (particularly relating to HCM systems) pertaining to the business users served, and the vision to influence the actions of the business users. SM – HRIS is responsible of the overall project, plan, budget, schedule, contractual deliverables and staffing requirements for the HRIS team.
Primary Responsibility• Lead and manage HRIS Projects from HR&A including the setting up of the KPI/Outcome of the project, ensuring project execution, managing project cost, schedule and benefits realization
• Lead & drive the HR Automation Initiatives and provide advisory to deliver alternatives innovative HR solutions in partnering with IS&T (e.g. RPA-Robotic Process Automation) to drive operational efficiency and effectiveness
• Identify improvement opportunity via systems enhancement, streamline, integrate, configure and automate core HR processes and partnering IS&T to deliver the solutions
• Act as a Portfolio Manager for HRIS within HR&A and provide subject matter expertise in leading the functional design and partner with IS&T to develop the solution. Lead end-to end implementation as user side project manager including project planning, requirement study, functional design, User Acceptance Test and deployment
• Lead the evaluation and development of HRIS Strategy to sustain business growth and challenges
• Building a strong relationship with internal and external stakeholders and communicating process changes that impact them
• Review and establish consistent business rules for a solid foundation of HR data structure
• Responsible for the governance of the HRIS operations by developing HRIS Standard Operating Procedure, Data Structure definition & User Security Assignment Matrix
• Manage HRIS system administration (i.e. account creation/update (retain in HR&A due to confidentiality of the data) to ensure compliance with internal control procedure. Accountable for system account audit
• Responsible in building User Access Matrix, system administration set up and maintenance, data governance review
• Deliver system or technology solutions training to HR&A users
• Perform other duties as assigned
• Minimum 4 years of management experience in HRIS/IT related role with configuration knowledge
• Strong working knowledge and configuration experience of Enterprise Solution products such as HCM. Experience in SuccessFactors is highly regarded
• Strong knowledge in other technology solutions or programming like SharePoint Online and Microsoft Teams administration, Python / RPA, Mobile applications
• Strong Strategic Thinking, Conflict Management, Negotiation and Analytical & Problem-Solving skills
• Strong level knowledge of the Project Management including timing, progress update
• Strong verbal and written communications skills in English and Cantonese. Strong presentation skills and able to articulate key highlights for senior management, escalate issues and provide suggestions to mitigate risks
• Ability to translate business strategy and business requirements into functional requirements
• Ability to work independently in reviewing issues, collect user requirement, provide solution strategy and timeline, execute in a timely manner with regular progress update
• Ability to manage/coordinate with the development and implementation teams to meet hard deadlines
• Detail and process-oriented leader to effectively lead cross functional project teams
• Customer service oriented and can work effectively with IT partners, non-technical customers to understand user needs, translate needs into technical process and configuration requirements