Requisition ID: 207094 

Posting Locations: Charlotte 

 

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Job Overview

The Senior Manager of Talent Acquisition, Operations, and Pre-Employment implements and guides the strategic direction of the company's end-to-end talent acquisition function, overseeing both recruitment delivery and operational infrastructure. This dual leadership role ensures talent acquisition excellence through management of Talent Acquisition Business Partners while directing the Operations Manager who oversees pre-employment processing, compliance, and systems. The position is accountable for executing and enhancing comprehensive recruitment strategies, processes, and compliance frameworks that align with organizational hiring needs while maintaining operational efficiency and risk management. They establish and monitor critical pre-employment programs including background checks, drug screening, and DOT compliance, while guiding recruitment teams in implementing effective hiring strategies. Through this integrated leadership approach, the role ensures cohesion between recruitment activities and operational execution, delivering a unified talent acquisition function that meets both strategic objectives and operational standards.

Duties & Responsibilities

Management: People Management & Leadership

Manages integrated teams of Talent Acquisition Business Partners and provides leadership to Operations Manager. Ensures Operations Manager effectively leads centralized processing team Models company values and encourages team development Facilitates collaboration between TA and Operations teams Leads and manages a team to deliver results by implementing and communicating departmental goals and deadlines; developing teammates through structured performance management, coaching and training sessions; executing continuous improvement methods while ensuring customer focus; and modeling company purpose and values to foster servant leadership. Manage and guide a high performing Talent Acquisition team by ensuring recruiters understand their assigned business units' needs, develop targeted sourcing strategies, and implement effective candidate engagement approaches

 

Technology: Process & Operations Management

Provides strategic guidance to Operations Manager on systems and vendor management Reviews and approves technology enhancement recommendations Ensures alignment between recruitment processes and system capabilities Evaluates ROI on technology investments and vendor partnerships Approves system optimization proposals from Operations Manager Reviews operational metrics and system performance reports Sets priorities for technology initiatives and enhancements Ensures budget adherence for technology and vendor costs Implements and optimizes recruitment technology tools to enhance candidate relationship management and experience. Partners with Talent Systems team to evaluate, pilot, and deploy new recruiting technologies according to established guidelines and processes.

 

Process: Process & Operations Management

Lead process improvement projects within the TA lifecycle, focusing on compliance and operational efficiency. Oversee day-to-day vendor partnerships, monitor service levels, and implement approved cost optimization measures. Provides oversight of recruitment operations and employer branding leading the Operations Manager Leads the implementation of TA processes, SOPs, and compliance standards, while coordinating vendor partnerships and cost optimization initiatives. Lead team training programs, monitor operational effectiveness through regular audits, and recommend process improvements based on performance metrics and team feedback.

 

Compliance: Compliance & Quality Control

Lead the execution of compliance standards in recruitment processes, overseeing documentation requirements for OFCCP guidelines and employment regulations. Manage quality control measures for candidate records, hiring manager interactions, and recruitment activities while partnering with Legal/HR to address compliance updates. Manage and analyze recruitment performance metrics, delivering regular reports on KPIs to key stakeholders. Implement dashboard improvements, monitor team progress against established goals, and provide data-driven recommendations to support talent acquisition strategies. Provides oversight of compliance and risk management through the Operations Manager Knowledge, Skills, & Abilities Knowledgeable and well versed in OFCCP, EEOC, Title 7, and local and state laws and ordinances to ensure compliance with governmental regulations and corporate policies Ability to work in fast paced, high energy environments of competing priorities with tight deadlines Experience with ATS/HRIS, Social Media/Marketing, AI and other cutting edge recruitment technologies Strong project management and communication skills Minimum Qualifications Associate’s degree with 5 to 7 years of relevant experience Minimum 3 years of recruitment management experience leading a high-volume team of Talent Acquisition Professionals Work Environment

Office environment

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..