At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Supply Chain Manufacturing **Job Sub** **Function:** Manufacturing Assembly **Job Category:** People Leader **All Job Posting Locations:** Grecia, Costa Rica **Job Description:** **Johnson & Johnson is looking for a IT Client Services Intern to join our team located in Shockwave Medical Costa Rica.** **At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at** **https://www.jnj.com/.** Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech **Purpose:** The position of Senior Operations Manager plays a crucial role in developing and executing a comprehensive plan to ensure a smooth transition from project construction or development phases to full operational status, including overseeing the implementation of necessary systems, processes, training, and documentation to guarantee efficient and compliant operations once launched. This role requires a highly committed individual who can learn quickly, demonstrate strong leadership qualities, and exhibit flexibility to adapt to changing operational needs. The successful candidate will collaborate with various teams to identify and mitigate risks, monitor progress, and ensure all operational readiness objectives are met across the organization. **You will be responsible for** **:** + Creating a detailed plan outlining all aspects of operational readiness, including timelines, milestones, deliverables, training requirements and risk mitigation strategies aligned with project goals. + Collaborate with cross-functional teams like engineering, construction, maintenance, and operations to ensure all stakeholders are informed and actively involved in the operational readiness process. + Overseetheimplementation and testingofmanufacturingsystems, procedures and documentation, including standard operatingprocedures (SOPs), maintenanceprotocols and quality control measures. + Lead thedevelopment and deliveryof comprehensive training programforoperationalpersonneltoensuretheyarefullyequippedtohandle new systems and processes. + Facilitate change management activities to ensure a smooth transition for employees and minimize disruption during the operational handover. + Lead the development and implementation of world-class manufacturing standards within the business unit. + Establishoperationalgoalsalignedwithcorporatestrategies and prepare projectprogramstoachievecorporateobjectives. + Implementsystems and procedurestoenhanceoperational performance, ensuringthatequipmentmeetsrequiredutilizationstandards. + Foster relationships and unify criteria across departments to streamline operations and improve product responses to customer needs. + Encourage a culture of continuous improvement and environmental, safety, and health compliance. **Qualifications / Requirements:** + Academicdegree in Business Administration, Pharmacology, Engineering, orrelatedfields; a master’sdegreeispreferred. + 8 to 10 years of relevant experience in Operations, Manufacturing, or a related field, preferably within the medical products or pharmaceutical industry; at least 3 to 5 years in a managerial capacity. + Bilingual in English and Spanish. + In-depth knowledge of tech transfer and start-up activities, quality assurance requirements, GMP, and safety compliance. + Proven financial analysis, budgeting, and cost management skills. **Skills:** + Exceptional leadership and motivational skills with a commitment to operational excellence. + Ability to learn rapidly and adapt to new challenges. + Strong interpersonal and communication skills, capable of presenting complex information effectively to diverse audiences. + Problem-solving and analytical abilities, with experience in conflict resolution and negotiation. + Knowledge of quality control standards and regulations, including compliance with ISO and QSR. + Proficiency in relevant manufacturing and planning software. + Program Management skills/capabilities. + Experience leading large project transfers and site start ups.