Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Manager-Presales Technical Engineer
In this role, you will be responsible for being familiar with our products and offerings, understanding customer needs and requirements, creating a compelling story to solve the identified business challenges, running demos, and answering technical questions. You will play a crucial role in addressing technical challenges faced by our customers and proposing effective solutions. Your ability to analyze customer requirements and translate them into tailored solutions will be key to your success in this position.
Responsibilities
Be familiar with our products and offerings to effectively understand customer needs and pain points and align them with the most appropriate products we have available.
Build product demonstrations by identifying gaps between client requirements and product capabilities and implementing the technical work required to address these gaps through product customizations.
Deliver product demonstrations that showcase the functionality and value of our solutions, tailoring them to address specific customer pain points.
Collaborate with cross-functional teams, including sales, product development, and customer success, to ensure seamless communication and alignment in addressing customer needs.
Support our effort to respond to clients' Request for Proposals (RFPs) and Request for Information (RFIs) by leveraging your technical expertise and understanding of our products and offerings. Prepare comprehensive and compelling responses that address the specific requirements outlined in the RFPs/RFIs, showcasing how our solutions can meet the client's needs.
Utilize your technical expertise and understanding of our products and solutions to estimate the effort required for implementing and delivering customized solutions to clients.
Be available to travel to various locations across India to support client visits, by presenting and demonstrating our product capabilities and functionalities to senior client audiences.
Stay updated on industry trends and advancements to continuously enhance your technical knowledge and expertise.
Qualifications we seek in you
Minimum Qualifications
Extensive experience working with ASP.NET, JQuery, SQL Server, and JavaScript.
Experience in Microsoft Azure or the Microsoft Power Platform is a plus.
Strong understanding of software development lifecycle methodologies, solution architecture, and design principles.
Strong communication and presentation skills, with prior experience in a client-facing role.
Ability to work collaboratively in cross-functional teams, including sales, product management, and development teams.
Strong problem-solving skills and the ability to think strategically to identify client needs and propose innovative solutions.
Willingness to travel as required for client meetings, conferences, and industry events.
Preferred Qualifications/ Skills
Experience with cloud technologies using Azure or AWS
Experience working with BPM/Workflow tools (such as, ServiceNow, Appian, Nintex,
etc.) is an advantage
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.