We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. 
 
Acuity Brands, Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.  
 
We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location-aware applications. 

Job Summary

Are you ready to lead transformative initiatives in HR technology and enterprise service management? Do you have a vision for advancing organizational efficiency through cutting-edge platforms like ServiceNow? Join Acuity Brands as the Sr Manager of Corporate Experiences, where you will define and execute strategies for HR technology, service management excellence, and enterprise-wide process optimization.

 

In this role, you will oversee and drive the HR domain's technology strategy, integrations, and data governance. You will play a pivotal role in improving service delivery, defining standards, and determining a fit for purpose technology strategy. Your leadership will bridge HR, IT, and corporate functions, delivering impactful solutions that elevate organizational performance.
 

Key Tasks & Responsibilities (Essential Functions)

 

HR Technology Leadership

Drive the strategic direction for HR technology platforms, including SAP SuccessFactors and related tools, ensuring alignment with organizational goals and compliance requirements. Lead all HR system integrations, including connections to ERPs, payroll systems, Concur, and employee accounting tools. Manage inbound and outbound data flows to ensure seamless operations and accurate reporting. Establish and enforce robust data governance frameworks, influence data architecture, and drive analytics for HR data, ensuring PII is securely managed, and integration needs are met with confidence.

 

Digital Associate Experience Technology Leadership

Lead the strategic technology roadmap for the Digital Associate Experience with a focus on leveraging ServiceNow, ensuring alignment with business objectives and maximizing the platform's value for HR operations. Collaborate closely with the ITSM Center of Excellence (COE) to develop a cohesive, end-to-end ServiceNow roadmap that integrates HR modules with enterprise ITSM capabilities. Partner with IT and other corporate stakeholders to establish enterprise-wide standards for service management, ensuring a seamless, unified approach across the organization.

 

Cross-Functional Collaboration

Build and maintain strong partnerships with HR, IT, Finance, Communications, and other corporate functions to align technology solutions with cross-functional needs. Facilitate stakeholder meetings to define priorities, allocate resources, and drive shared accountability for outcomes.

Strategic Planning & Execution

Develop and manage product roadmaps for HR technology and ServiceNow, identifying opportunities for innovation and efficiency. Define key performance indicators (KPIs) to measure the success of technology implementations and service management initiatives. Leverage insights to guide continuous improvement.

 

Change Management & Adoption

Lead change management initiatives to promote adoption of new systems and processes. Design training programs and ensure end-user support for successful transitions. Champion a culture of innovation and service excellence, driving alignment across departments and fostering a collaborative environment.

 

To Be Successful in This Role

 

Visionary Leadership: Ability to define and execute a strategic vision for HR technology and enterprise service management. Demonstrate a holistic understanding of interconnected systems and their impact on business outcomes. Service Excellence Mindset: Passion for delivering exceptional service experiences through streamlined, user-centric systems. Analytical Expertise: Strong capability to analyze complex problems, synthesize data, and make evidence-based decisions that drive measurable improvements. Collaborative Influence: Exceptional interpersonal skills to navigate a matrixed organization, build consensus, and influence decisions at all levels. Entrepreneurial Problem Solving: Approach challenges with creativity, adaptability, and resilience. Thrive in ambiguous situations, balancing strategic planning with tactical execution. Data-Driven Decision Making: Mastery of data governance, reporting, and performance metrics to inform and optimize strategies. Change Leadership: Demonstrated ability to lead transformative change, ensuring smooth adoption and sustained benefits for all stakeholders. Skills and Minimum Experience Required Bachelor’s degree in HR, Information Systems, or a related field (advanced degree preferred). 6+ years of experience in product management, with a strong emphasis on HR technology, system integrations, and enterprise service management. Deep knowledge of HR processes, ServiceNow, and HR platforms like SAP SuccessFactors. Proven ability to lead cross-functional teams, influence stakeholders, and drive large-scale transformations. Strong capability in analyzing system performance, identifying gaps, and delivering data-driven solutions. Exceptional written and verbal communication skills, with the ability to present complex ideas to diverse audiences.

 

 

Travel Requirements

Up to 20% travel Hybrid role, combining remote and office-based work, with occasional onsite meetings

 

Preferred Skills and Experience Advanced degree in HR, Business Administration, Information Systems, or related fields. Hands-on experience with ServiceNow HR modules, ITSM, and other enterprise services. Proven track record of leading HR system transformations and enterprise service management initiatives. Certifications in ServiceNow or similar enterprise platforms are a plus.

We value diversity and are an equal opportunity employer.  All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

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Accommodation for Applicants with Disabilities:  As an equal opportunity employer, Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000.  Please clearly indicate what type of accommodation you are requesting and for what requisition. 

 

Any unsolicited resumes sent to Acuity Brands from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Brands mailing address, fax machine or email address, directly to Acuity Brands employees, or to Acuity Brands resume database will be considered Acuity Brands property. Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

 

Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

 

 

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The range for this position is $150,900.00 to $271,600.00. Placement within this range may vary, depending on the applicant’s experience and geographic location.