Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

What You’ll Do : 

Own planning process, governance, and tooling implementation for your assigned teams, delivering operational excellence across all product tech, and stakeholder teams. Fully align your team’s initiatives to GBT’s strategic priorities .Enable teams to define, plan and deliver world class features, products, and platforms by embedding planning best practices across all touchpoints in collaboration with partner functions. Facilitate cross-team dependency mapping, enabling roadmap commitment decision-making 

Manage risks/constraints and influence overall delivery timelines for planning milestones and gates. Provide product leadership with a holistic portfolio view, celebrating wins, flagging risks, and escalating blockers .Drive high quality plan documentation standards, coaching stakeholders on best practices 

Build effective enablement and knowledge-sharing programs/materials that enforce and reaffirm planning processes. Analyze plans, allocations, changes, and carry-over at the end of each development period for your assigned teams to iterate and improve planning .Oversee the common backlog intake process for our area by ensuring that submitted opportunities are evaluated in a timely manner by the right people .Analyze stakeholder requests to product teams in aggregate to understand broader areas of investment opportunity  

Facilitate long-term capacity, resource, and allocation planning by assessing strategic priorities, product backlog, and team profiles .Partner with stakeholders in the finance teams to help assess the business impact of initiatives in the product roadmap as well as areas in need of more investment. Partner closely with internal and external Product, Tech, Analytics, Program Management and Business Operations stakeholders and leadership. Lead communications and relationships with partners throughout the Product organization .

Define and embed product ops best practices within your area, providing clear visibility into roadmap delivery health and OKR/KPI performance and ensure they are effectively communicated .Facilitate Product and OKR/KPI review ceremonies .Identify product process, governance, tooling, and feedback loop opportunities, partnering with accountable stakeholders to deliver continuous improvements. Proactively identify areas of operational improvement with your area, building solutions that we scalable cross-team 

What We’re Looking For:

Bachelor's degree in business, Computer Science or related technical field, or equivalent professional experience.

Experience as a Product Operations Manager/Business Operations manager/ Program Manager/ Product Manager .

Strong background in business and financial analysis 

Excellent interpersonal skills

Self-starter, accustomed to working in a changing environment 

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

Wellbeing resources to support mental and emotional health for you and your immediate family.

And much more!

This role is for Egencia LLC (“Egencia” or the “Company”), a member of the American Express Global Business Travel family of companies.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!