Learn what makes QTS a unique place to grow your career! (https://vimeo.com/727409140/ff26de87d4) The **Senior Manager Software Innovation Management** is responsible for the end-to-end product solution ownership for QTS’ Service Delivery Platform (SDP). This person will drive all product management initiatives with the goal to transform the business by optimizing and automating current processes as well as leveraging Machine Learning and Artificial Intelligence to conduct effective decision making. **RESPONSIBILITIES, other duties may be assigned.** + Platform vision and end-to-end solution ownership + Drive the product roadmap, and partner with the business and Product Development management teams to deliver new products + Be the owner in innovating and delivering disruptive value to QTS teams, expanding customer adoption and usage growth, increasing efficiencies, reducing costs, while delivering the best possible user experience + Work collaboratively with QTS cross-functional teams and customers to define solutions that are intuitive, understandable, and easy to use + Lead business meetings and remove impediments to ensure fast and efficient delivery timeline + Effectively manage a team of Business Analysts and Quality Assurance Engineers **BASIC QUALIFICATIONS** + Bachelor's Degree in Computer Science, Business, or related field or equivalent professional experience + Seven or more years of progressive product management experience + Experience in sellers’ productivity or customer relationship management platforms + Solid knowledge of Web based platforms and experience working with APIs + Strong problem-solving ability amid ambiguity + Ability to conceptualize, run, and prioritize multiple projects at the same time + Extraordinary interpersonal and communication skills with track record of navigating complex unstructured cross-functional environments + Ability to formulate data-driven decisions **PREFERRED QUALIFICATIONS** + Two or more years of experience as a people leader + Two or more years of experience in a data center environment + Prior project management experience and/or certification + Product development experience including user research and idea generation to product design, launch management, and go to market tactics + Good technical documentation skills **KNOWLEDGE, SKILLS, AND ABILITIES** + Excellent interpersonal skills (communication, conflict resolution, negotiation, etc.) when dealing with internal and/or external audiences at all levels of management + Track record of taking ownership and getting results + Ability to influence and negotiate with stakeholders + Use organizational skills to determine prioritization and appropriate multitasking + Focus on scope, tone, and quality of processes and their respective documentation, as well as the associated goals, priorities, deadlines, and weaknesses + Ability to work independently, with supervision, on a project of varying complexity **TOTAL REWARDS** + This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. + This position is Bonus eligible. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) (http://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) Know Your Rights (Spanish) The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information. QTS Data Centers was built around the Core Values of Integrity, Character, and Trust. We prioritize family, faith and community involvement while leading with strong, honorable, and principled behavior. We started this journey in 2003 when our CEO, Chad Williams, purchased his first data center in Overland Park, KS. Humble beginnings that have led to 35+ data centers and growing. Recently privatized in a $10 billion transaction with Blackstone, one of the most notable real estate investments companies in the world, QTS is positioned to execute on a global expansion initiative and we are looking for the best and brightest to join our team. At QTS, we’re fearlessly leading the way by redefining what it means to be a data center provider. QTS is entrusted with providing world-class data center solutions to enterprises, government agencies as well as the largest and fastest growing technology companies in the world. We deliver a fully-integrated platform from top to bottom – one enabled by technology and world-class infrastructure. Simply put, we’re innovating to stay ahead of the curve. We are powered by people. And we’d like to invite you to join us. In addition to a variety of benefit packages, QTS goes above and beyond for our employees: + Roth and Traditional 401(k) matching contributions with immediate vesting + Every employee is bonus or commission eligible + Generous PTO Accrual plus additional Paid Volunteer Days + Paid Holidays Annually/Holiday compensation when worked + Pet and Legal Insurance + Q-Rest Sabbatical Program + Q-Anniversary Service Award Program + Parental Leave for primary and secondary caregivers + Military Benefits Package + QTS Charitable Matching Gift Program + QTS Scholarship for Employee Dependents + QTS Crisis Fund + Wellness Program + Tuition Reimbursement Program