Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Managing Consultant, Services Business Development

Overview

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

Mastercard Advisors is a key differentiator for the company, providing cutting-edge services that help our customers achieve their objectives. Focused on big ideas which are scalable in a fast-paced business environment, we are responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, our services include payments-focused consulting, loyalty and marketing programs, and data-driven analytic platforms.

Mastercard Advisors comprises of a diverse and dynamic team of experts who enjoy working in a goal-oriented and collaborative culture. As a member of our sales team, you will be on the frontlines - building excitement and generating demand for our unique services - while partnering with solutions experts to achieve the desired end. As part of the team, you will directly contribute to our customers’ success stories as well as to Mastercard’s positioning as a payments services leader.

Role

• Drive business development efforts for MasterCard Advisors Business for clients across Anglophone and Francophone West Africa
• Deliver against sales targets for existing accounts and/or contribute to Mastercard deal bids
• Capture senior and mid-level clients’ implicit business needs in addition to articulated requests, and identify most critical aspects of the problem
• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
• Contribute to formal and informal pitches, from “storyboarding” through face-to-face presentation
• Create succinct, persuasive written materials tailored to the “level” of the audience
• Provide input into project delivery, quickly identifying shortcomings in projects and take remedial action
• Manage complete capture of assignment knowledge and drive to ensure it is available firm-wide (knowledge management)
• Drive thought leadership to the development of intellectual capital, point of views, articles, and blogs
• Leverage deep knowledge of all the Mastercard Advisors capabilities and how they fit together to offer new innovative solutions

All About You

Education

• Undergraduate degree required
• MBA or relevant post graduate degree is an advantage

Experience and Skills

• Experience in top management consulting firms or experience as an ‘internal consultant’/change leader in a relevant industry
• Knowledge of payments market, trends and opportunities
• Demonstrates the ability to initiate, develop, and close a sale
• Strong presentation skills
• Excellent verbal and written communication skills in both English & French
• Excellent analytical skills, including ability to frame the customer’s opportunity in financial terms (i.e. value quantification)
• Ability to think from the perspective of the customer
• Ability to gain consensus with others and coordinate team of consultants and subject matter experts around goal
• Ability to multi-task in a fast-paced, deadline-driven environment
• Advanced Word, Excel and PowerPoint skills
• Experience of working extensively in West Africa is an advantage

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.