BACKGROUND:

The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small projec to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale’e. Currently, IRC Yemen is operating in eight governorates in the south and north of Yemen and Sana’a and Hodeidah in the North through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.

Scope of work:

Working under the direct supervision of the MEAL Coordinator, the Sr. MEAL Officer will be based in the IRC Aden office, Yemen. The Sr. MEAL Officer will work closely with all program staff in the field and Partner MEAL staff to implement the FCDO MEAL commitments and improve program quality through enhanced data management systems and processes in other locations.

The Sr.Officer will be responsible for managing day-to-day MEAL issues arising in the North and providing technical support to the Partner MEAL field teams to ensure the effective implementation of the project. Field data collection and on-site verifications will be conducted by the MEAL officer in collaboration with Partner MEAL field teams.

They will be responsible for the feedback channel for all the locations in the North under the FCDO grant, conducting field visits, surveys, FGD, and individual meetings as well as crafting reports and supporting the staff.

Main responsibilities:

Provide direct support to monitoring and evaluation processes of the project. Support Partner MEAL staff to adhere to the Monitoring and Evaluation standards. Supervise data entry processes and provide complete, accurate, and consistent data to the MEAL Coordinator to ease data analysis and action planning. Take part in all data analysis and action planning meetings organized in the locations in the North. Keep the database up to date and help Partner MEAL staff prepare periodic high-quality reports. Assess M&E technical capacity needs in the field office, prepare and implement a capacity-building plan on data collection, cleaning, analysis, presentation, and use with support from the MEAL Coordinator. Provide support in all assessments, surveys, and evaluations in all locations. Conduct regular data verification and audit exercises in collaboration with Partner MEAL field teams to assess the quality of data reported and address any anomalies identified. Submit to the MEAL Coordinator weekly and monthly updates on MEAL activities conducted in the locations, including reports on the implementation and use of feedback channels including limitations and challenges. Ensure that the feedback channels for all Partners are in place and appropriate for the affected population: this may include conducting field visits, surveys and facilitating FGD, and running individual meetings with communities. Assess the utility and efficiency of the established mechanisms for children and adults and propose recommendations for improvements. Provide support, advice, and training to Partner staff, where applicable for the management of client feedback. Present statistics on feedback received and feedback content in clear formats to highlight feedback trends, as well as synthesize qualitative feedback in ways that provide the detail that the program team will need to have an appropriate response. Keep a record of the number of cases that are closed/responded to, the timeliness of response, and how client feedback has been responded to through information collection and data analysis. Make sure the feedback loop with clients is closed within the agreed timeline to acknowledge their feedback and respond to them about what the IRC has done in response to feedback. Maintain open and professional relations with other team members while promoting strong team spirit.